version lite need subscription

[Anonymous12]

Hi,
After updated parallel lite, they ask me too purchase it, I didn't want to purchase it but I needed to backup my files so I enrolled in the subscription and after backup my files I will disable it but when I have done it, it didn't work and now I paid the 80$.
Can someone help me ?

 

[Hemnath@Parallels]

Hi,
After updated parallel lite, they ask me too purchase it, I didn't want to purchase it but I needed to backup my files so I enrolled in the subscription and after backup my files I will disable it but when I have done it, it didn't work and now I paid the 80$.
Can someone help me ?

Hello. Please quit Parallels Desktop, restart it and click on 'Subscribe' when prompted. If this doesn't help, click on 'Restore Purchases' and let us know if that works.

 

[Anonymous12]

Hi,
I tried but it didn't work for me, I would like to have my money back.
Regards,

 

[Anonymous12]

up, I need help, I don't understand.

 

[Hemnath@Parallels]

Hi,
I tried but it didn't work for me, I would like to have my money back.
Regards,

We are sorry. From our end, we are unable to process a refund for your license as your purchase falls under Apple Sales & Refund Terms and Conditions (details here). Should you have any further questions, please contact Mac App Store Customer Service directly: https://www.apple.com/support/contact/