Version 3.0: Still on 5608, can't upgrade to 5636

T

thesheep

Bit poster
I'm sure I've upgraded at least once over the past 6 months but nevertheless, when I click "About Parallels Desktop" it tells me that I have Build 5608 (June 2008).

When I click "check for updates" it finds an update, build 5636. However, when I download this update and try to install it, the system hangs and it never begins installing.

If I download it, quit Parallels, and try to mount the DMG file, OSX tells me that there is a problem with it. It says "Disk failed to mount. Reason: not recongized".

I'm stuck: I can't find a section of the Parallels website that lets me download different builds. Each time I download 5636 I get the same problem (tried it 4 times). How could I get a different version, say 5634?

Help!
 
Errm unfortunately I don't have a solution, but I have the same problem. I'm on build 5582 and I get the same errors when trying to update. Any help from the Parallels geniuses?
 
thesheep said:
I'm sure I've upgraded at least once over the past 6 months but nevertheless, when I click "About Parallels Desktop" it tells me that I have Build 5608 (June 2008).

When I click "check for updates" it finds an update, build 5636. However, when I download this update and try to install it, the system hangs and it never begins installing.

If I download it, quit Parallels, and try to mount the DMG file, OSX tells me that there is a problem with it. It says "Disk failed to mount. Reason: not recongized".

I'm stuck: I can't find a section of the Parallels website that lets me download different builds. Each time I download 5636 I get the same problem (tried it 4 times). How could I get a different version, say 5634?

Help!
Click to expand...

Here is the KB article that should help upgrade: http://kb.parallels.com/en/6191
 
Last edited:
german version

Hi is there a german version for build 5636 also availabe? or is a newer version than 5626 in german available?
our key's won't work with the english build of 5636!

thx a lot!
 
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