V14 hype avoids the real problems with Parallels

[DennisT7]

Instead of listening to the problems you users desperately want you to fix in the their existing versions you introduce new versions with the same tired marketing hype. The newest version always: runs X% faster; saves Y% more MB of space, loads Windows apps Z% quicker. If I added up all your hype about how much better each version of Parallels is, the original version must have been so slow, bloated, and buggy that nobody would have ever bought it.

You come out with new releases so often that your announcements have become background noise. I yawn each time I see a notice from Parallels.
Hasn't anyone in your Marketing Department heard the Aesop's Fable called "The Boy Who Cried Wolf">

For a change why not listen to your users and put your resources into fixing the monitor problem? You perpetually avoid even mentioning this problem. At random my entire virtual Win7 desktop (and everything on it) will break loose and start moving around when I try to click on an application near the top of the screen. For a change why not listen to your users and put your resources into fixing the monitor problem? Now that would be an announcement from Parallels I would stop and read.

Relevant Details: MacOS High Sierra 10.13.6, 17" MacBook Pro (2013 version), Thunderbolt, Parallels Desktop 13 for Mac Home Edition 13.3.2, Win7; I have a BS Electrical Engineering, MS Software Engineering, 40 years experience in microcomputers, 32 years experience from Win 1.0 to Win10, and several years experience with virtual environments from IBM 370 mainframes and Parallels.

Dennis Tillman
A very disappointed Parallels customer!

 

[Dmitry Geynisman]

Instead of listening to the problems you users desperately want you to fix in the their existing versions you introduce new versions with the same tired marketing hype. The newest version always: runs X% faster; saves Y% more MB of space, loads Windows apps Z% quicker. If I added up all your hype about how much better each version of Parallels is, the original version must have been so slow, bloated, and buggy that nobody would have ever bought it.

You come out with new releases so often that your announcements have become background noise. I yawn each time I see a notice from Parallels.
Hasn't anyone in your Marketing Department heard the Aesop's Fable called "The Boy Who Cried Wolf">

For a change why not listen to your users and put your resources into fixing the monitor problem? You perpetually avoid even mentioning this problem. At random my entire virtual Win7 desktop (and everything on it) will break loose and start moving around when I try to click on an application near the top of the screen. For a change why not listen to your users and put your resources into fixing the monitor problem? Now that would be an announcement from Parallels I would stop and read.

Relevant Details: MacOS High Sierra 10.13.6, 17" MacBook Pro (2013 version), Thunderbolt, Parallels Desktop 13 for Mac Home Edition 13.3.2, Win7; I have a BS Electrical Engineering, MS Software Engineering, 40 years experience in microcomputers, 32 years experience from Win 1.0 to Win10, and several years experience with virtual environments from IBM 370 mainframes and Parallels.

Dennis Tillman
A very disappointed Parallels customer!

Hi @DennisT7, let me try to explain the situation:

1. Parallels Engineering Team keep working on optimizing Parallels Desktop performance for every new macOS version, and while you may think that this is just a marketing trick, we do keep improving Parallels Desktop performance, stability, battery and disk space usage.
2. We introduce new Parallels Desktop versions once in a year, this is usual for our industry. We have to be ready with the new version before Apple releases a new macOS version to make sure our users do not lose virtualization capabilities.
3. We constantly work with Parallels Community on collecting feedback and feature suggestions, analyzing technical reports from users. We also offer 24/7/365 Support Services with the ability to get remote assistance from Parallels Support, and I encourage you to use it and get help from Parallels on any issues that you might experience. Simply visit http://my.parallels.com/support/ to get assistance.
4. You have to understand that not every Parallels Desktop user experiences issues that might affect your environment. Technical reports from you that we received this year indicate that you had several VM crashes (fixed in version 14), but I see no reports or support tickets about your monitor issue.

So all in all, you disappointed with Parallels Desktop due to the monitor issue? "At random my entire virtual Win7 desktop (and everything on it) will break loose and start moving around when I try to click on an application near the top of the screen." - this one?