/usr/bin/prlcc causes dead/unclickable areas on screen edge after snapping window

I

IoannisK3

Bit poster
As the title says, I was confused for a very long time because in Linux (X server only-not wayland) whenever I snapped a window on the screen edge inside the vm, it caused this area to become unclickable. E.g. even if I moved the window, I was not able to click anything on that area!. xprop showed this when inspecting the unclickable area which doesn't seem normal:

└─$ xprop
XdndAware(ATOM) = undefined atom # 0xa240e6ff
XdndTypeList(ATOM) = text/uri-list, TARGETS, MULTIPLE
_MOTIF_WM_HINTS(_MOTIF_WM_HINTS) = 0x2, 0x0, 0x0, 0x0, 0x0

After digging around a little bit, I remove the /etc/xdg/autostart/prlcc.desktop file. This prevents /usr/bin/prlcc from auto-start. Issue got resolved, although now I cannot copy & paste between the VM and MacOS. If I want to copy paste something I have to manually start prlcc and then force kill it again.

I am leaving this here for anyone else who might be having the same issue. Parallels team, PLEASE FIX THIS!
 
Can confirm.
Seeing this same issue with Parallels Desktop 20 Version 20.3.1 (55959) and an ArchLinux Xorg guest.
Huge thanks to @IoannisK3 to identifying the issue and providing that workaround. It it making my system unusable.
 
This has been driving me nuts for months.

It turns out prlcc is not directly responsible for this -- prlcc actually kicks off 3 other processes: prlshprof (shared profile tool), prlcp (copy/paste service), and prldnd (drag & drop service). It's actually prldnd that's causing the problem!

If you run killall prldnd it's fixed, and you get to keep copy/paste. :3
 
As a customer with a paid license: I'm begging you, Parallels guys, to please fix this before hitting me with other upselling emails (and before I'll move back to Virtualbox out of frustration...)
 
As another paying customer I totally agree. This has to be fixed as this is hugely annoying and I wasted a lot of time figuring out that prldnd was the problem.
 
DeviousBlue said:
This has been driving me nuts for months.

It turns out prlcc is not directly responsible for this -- prlcc actually kicks off 3 other processes: prlshprof (shared profile tool), prlcp (copy/paste service), and prldnd (drag & drop service). It's actually prldnd that's causing the problem!

If you run killall prldnd it's fixed, and you get to keep copy/paste. :3
Click to expand...

Hi,

A ticket has been created to assist in investigating this issue.
 
EnricoD6 said:
As a customer with a paid license: I'm begging you, Parallels guys, to please fix this before hitting me with other upselling emails (and before I'll move back to Virtualbox out of frustration...)
Click to expand...
MichaelR109 said:
As another paying customer I totally agree. This has to be fixed as this is hugely annoying and I wasted a lot of time figuring out that prldnd was the problem.
Click to expand...

Out of curiosity, are y'all using Xfce4 as well?
 
I just gave up and switched to VMWare. Why should I pay for something that is unusable? Several months of asking by multiple different people and not even getting any response? Thank you parallels, take care.
 
DeviousBlue said:
This has been driving me nuts for months.

It turns out prlcc is not directly responsible for this -- prlcc actually kicks off 3 other processes: prlshprof (shared profile tool), prlcp (copy/paste service), and prldnd (drag & drop service). It's actually prldnd that's causing the problem!

If you run killall prldnd it's fixed, and you get to keep copy/paste. :3
Click to expand...
thank youuuu, you are a life saver
 
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