USB support broken in Ubuntu 22.04?

B

BrentM3

Junior Member
It seems that maybe a recent kernel update broke usb support for Linux guests again, similar to what happened https://forum.parallels.com/threads/parallels-desktop-17-1-0-broke-usb.355145/#post-893982

If I attach a Yubikey to my Ubuntu guest, my browser nor gpg agent recognizes it, and dmesg shows:
Code: 
[  970.802536] usb 2-2: new full-speed USB device number 4 using xhci_hcd
[  970.954382] usb 2-2: New USB device found, idVendor=203a, idProduct=fffe, bcdDevice= 1.01
[  970.954387] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  970.954387] usb 2-2: Product: Virtual USB1.1 HUB
[  970.954388] usb 2-2: Manufacturer: Parallels
[  970.954389] usb 2-2: SerialNumber: PW3.0
[  970.954907] hub 2-2:1.0: USB hub found
[  970.954939] hub 2-2:1.0: 15 ports detected
[  971.250412] usb 2-2.11: new full-speed USB device number 5 using xhci_hcd
[  971.365249] usb 2-2.11: New USB device found, idVendor=1050, idProduct=0407, bcdDevice= 5.12
[  971.365265] usb 2-2.11: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  971.365268] usb 2-2.11: Product: YubiKey OTP+FIDO+CCID
[  971.365270] usb 2-2.11: Manufacturer: Yubico
[  971.373359] input: Yubico YubiKey OTP+FIDO+CCID as /devices/platform/2300000.pci/pci0000:00/0000:00:03.0/usb2/2-2/2-2.11/2-2.11:1.0/0003:1050:0407.0007/input/input12
[  971.438748] hid-generic 0003:1050:0407.0007: input,hidraw4: USB HID v1.10 Keyboard [Yubico YubiKey OTP+FIDO+CCID] on usb-0000:00:03.0-2.11/input0
[  971.443731] hid-generic 0003:1050:0407.0008: hiddev3,hidraw5: USB HID v1.10 Device [Yubico YubiKey OTP+FIDO+CCID] on usb-0000:00:03.0-2.11/input1
[  982.367242] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[  987.373187] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[  987.579359] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[  992.584948] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[  993.588599] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[  998.590247] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[  999.595846] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1004.597514] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[ 1005.603142] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1010.603984] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[ 1012.682025] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 6 , HC probably busted
[ 1012.785156] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1017.791125] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1022.794764] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted

Any ideas?
 
Wondering if there is any progress on this - I am having the same issue with a Logitech Harmony Remote (also Ubuntu 22.04)

[ 138.302690] usb 2-2.1: New USB device strings: Mfr=3, Product=4, SerialNumber=0
[ 138.302691] usb 2-2.1: Product: Belcarra Generic MDLM-BLAN
[ 138.302692] usb 2-2.1: Manufacturer: Belcarra
[ 138.329312] usbcore: registered new interface driver cdc_ether
[ 138.342406] zaurus 2-2.1:1.0 usb0: register 'zaurus' at usb-0000:00:03.0-2.1, pseudo-MDLM (BLAN) device, 4e:6b:e7:95:42:19
[ 138.349508] usbcore: registered new interface driver zaurus
[ 667.817445] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 5 ep 2 , HC probably busted


I would very much like to get it working, impossible from an Arm MAC or Windows instance.
 
BrentM3 said:
It seems that maybe a recent kernel update broke usb support for Linux guests again, similar to what happened https://forum.parallels.com/threads/parallels-desktop-17-1-0-broke-usb.355145/#post-893982

If I attach a Yubikey to my Ubuntu guest, my browser nor gpg agent recognizes it, and dmesg shows:
Code: 
[  970.802536] usb 2-2: new full-speed USB device number 4 using xhci_hcd
[  970.954382] usb 2-2: New USB device found, idVendor=203a, idProduct=fffe, bcdDevice= 1.01
[  970.954387] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  970.954387] usb 2-2: Product: Virtual USB1.1 HUB
[  970.954388] usb 2-2: Manufacturer: Parallels
[  970.954389] usb 2-2: SerialNumber: PW3.0
[  970.954907] hub 2-2:1.0: USB hub found
[  970.954939] hub 2-2:1.0: 15 ports detected
[  971.250412] usb 2-2.11: new full-speed USB device number 5 using xhci_hcd
[  971.365249] usb 2-2.11: New USB device found, idVendor=1050, idProduct=0407, bcdDevice= 5.12
[  971.365265] usb 2-2.11: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  971.365268] usb 2-2.11: Product: YubiKey OTP+FIDO+CCID
[  971.365270] usb 2-2.11: Manufacturer: Yubico
[  971.373359] input: Yubico YubiKey OTP+FIDO+CCID as /devices/platform/2300000.pci/pci0000:00/0000:00:03.0/usb2/2-2/2-2.11/2-2.11:1.0/0003:1050:0407.0007/input/input12
[  971.438748] hid-generic 0003:1050:0407.0007: input,hidraw4: USB HID v1.10 Keyboard [Yubico YubiKey OTP+FIDO+CCID] on usb-0000:00:03.0-2.11/input0
[  971.443731] hid-generic 0003:1050:0407.0008: hiddev3,hidraw5: USB HID v1.10 Device [Yubico YubiKey OTP+FIDO+CCID] on usb-0000:00:03.0-2.11/input1
[  982.367242] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[  987.373187] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[  987.579359] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[  992.584948] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[  993.588599] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[  998.590247] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[  999.595846] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1004.597514] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[ 1005.603142] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1010.603984] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
[ 1012.682025] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 6 , HC probably busted
[ 1012.785156] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1017.791125] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
[ 1022.794764] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted

Any ideas?
Click to expand...
Hello!
In order to proceed with further investigation, kindly provide us with the below information:
1. Reproduce the issue.
2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
Thank you!
 
colinc said:
Wondering if there is any progress on this - I am having the same issue with a Logitech Harmony Remote (also Ubuntu 22.04)

[ 138.302690] usb 2-2.1: New USB device strings: Mfr=3, Product=4, SerialNumber=0
[ 138.302691] usb 2-2.1: Product: Belcarra Generic MDLM-BLAN
[ 138.302692] usb 2-2.1: Manufacturer: Belcarra
[ 138.329312] usbcore: registered new interface driver cdc_ether
[ 138.342406] zaurus 2-2.1:1.0 usb0: register 'zaurus' at usb-0000:00:03.0-2.1, pseudo-MDLM (BLAN) device, 4e:6b:e7:95:42:19
[ 138.349508] usbcore: registered new interface driver zaurus
[ 667.817445] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 5 ep 2 , HC probably busted


I would very much like to get it working, impossible from an Arm MAC or Windows instance.
Click to expand...
Hello!
In order to proceed with further investigation, kindly provide us with the below information:
1. Reproduce the issue.
2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
Thank you!
 
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