USB redirection in Chromebook not working

[ParallelsU320]

Hallo,
I have installed Parallels Client in my Chromebook, when USB stick connects with Chromebook, the USB drive will be shown in the App "My Files". But from Prallels Client, I can not see the USB stick/drive. USB Redirection to Prallels Client does not work.
Test with :
* Acer Chromebook 715 (Core i5, 8th Gen)
* Parallels Client from chrome web store with Version 17.0.21472

I am glad to see your reply. Thanks.

Greeting

 

[jpc]

I don't think that ChromeOS client currently support drive redirection. I would suggest you to file it as a feature suggestion on: https://forum.parallels.com/forums/parallels-remote-application-server-feature-suggestions.767/

 

[ParallelsU320]

Is there any workaround for this missing feature?

 

[jpc]

One possible workaround would be to use the "File Transfer" functionality when connected to a RAS session.
I would still suggest you to file a feature suggestion, as the workaround above handles only one type of workflow.

 

[ParallelsU320]

Thanks for your reply.
I did post a feature suggestion, it seems that no more steps are taken under consideration.
The link for suggestion: https://forum.parallels.com/threads/chromeos-client-support-drive-device-redirection.348712/

 

[jpc]

> The link for suggestion: https://forum.parallels.com/threads/chromeos-client-support-drive-device-redirection.348712/
Whoops, I must have missed that. However, I would expect it to take a bit of time for it to be reviewed.

 

[ParallelsU320]

it sounds good, however, I hope that it can be completed. That will be very helpful for employees who have home office.
I am glad to hear from you about the next steps.
Greeting

 

[RandyM8]

It's been over 4 years since this thread was updated. Has any progress been made on the request to allow a local USB drive connected to a Chromebook running the Parallels Chromebook client to be accessible to the Windows environment running RAS?
Thank you!

 

[jpc]

Unfortunately, the underlying technology for Parallels (RAS) Client for Chrome OS (ChromeApp) is no longer maintained or updated by Google since 2022.
For actual USB device support, this page shows the main issue at hand: https://kb.parallels.com/en/124430

For USB drive redirection, the only real alternatives on ChromeOS are to either:

1. if your Chromebook supports Android apps, to use the Parallels Client for Android which should have full drive redirection support, or
2. use the User Portal (Web Client) along with the aforementioned file transfer support

 

[JoeM37]

It seems like the Parallels Client on your Chromebook is not detecting the USB stick/drive, even though it appears in the "My Files" app. This might be an issue with USB redirection settings within the Parallels Client.

 

[beyefa]

If USB redirection is not working on your Chromebook, here are some troubleshooting steps you can try:

1. Check Compatibility: Ensure that the USB device is compatible with Chrome OS. Some devices may not be supported.
   
   
2. Update Chrome OS: Make sure your Chromebook is running the latest version of Chrome OS. Go to Settings > About Chrome OS > Check for updates.
   
   
3. Restart Your Chromebook: Sometimes a simple restart can resolve connectivity issues.
   
   
4. Re-enable USB Redirection: If you're using a remote desktop application, check the settings to ensure USB redirection is enabled.
   
   
5. Try Different Ports: Connect the USB device to a different USB port on your Chromebook to rule out port issues.
   
   
6. Test on Another Device: If possible, test the USB device on another computer to confirm it's functioning properly.
   
   
7. Check Permissions: If you're using a virtual machine or remote access software, ensure that the software has the necessary permissions to access USB devices.