[Unwanted Renewal] Please issue refund

SatishS said:
I have purchased Parallels for Desktop Mac Pro Edition a year back and stopped using it for the past 8 months. I thought it would run off till the expiration date and today I found that I was charged a renewal fee without any prior intimation. Please cancel the current subscription and issue a refund.
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Hello @SatishS
We have processed a refund as requested.
Regards,
 
Hello, I was charged for the Parallels Desktop for Mac Pro Edition (1 Year) a couple of days ago since I forgot that the subscription automatically renews. Since I no longer need to use the software, I tried to request a refund but the system kept me in a loop with a chatbot. Can I please request a refund here?
 
Hello, I purchased a Parallels desktop Upgrade for the Mac standard edition a few minutes ago, and when I tried to activate it. It sent me another page to put my previous key, which I don't have. I only use 14-day trials.
 
I have purchased Parallels for Desktop Mac Standard Edition a year back and stopped using it for the past 9 months. I thought it would be canceled on the expiration date and today I found that I was charged a renewal fee without any prior intimation. I canceled the current subscription and would like to be issued a refund.
 
ZeshanA said:
Hello, I was charged for the Parallels Desktop for Mac Pro Edition (1 Year) a couple of days ago since I forgot that the subscription automatically renews. Since I no longer need to use the software, I tried to request a refund but the system kept me in a loop with a chatbot. Can I please request a refund here?
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Hello @ZeshanA
We have created a support ticket to assist you.
Please check your email.
Thanks!
 
JettC said:
Hello, I purchased a Parallels desktop Upgrade for the Mac standard edition a few minutes ago, and when I tried to activate it. It sent me another page to put my previous key, which I don't have. I only use 14-day trials.
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Hello @JettC
Please note that to activate Parallels Desktop with an upgrade key, you will need a previous key (older key).
If you do not have a previous key, as a suggestion, we can offer you a refund and then you can purchase a full subscription at:`
https://www.parallels.com/products/desktop/buy/?full
Please let us know how you wish to proceed.
Regards,
 
NimaiK said:
I have purchased Parallels for Desktop Mac Standard Edition a year back and stopped using it for the past 9 months. I thought it would be canceled on the expiration date and today I found that I was charged a renewal fee without any prior intimation. I canceled the current subscription and would like to be issued a refund.
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Hello @NimaiK
Let us inform you that we have processed a refund as requested.
Regards,
 
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