Hello,
I am trying to cancel my Parallels Desktop subscription, but I cannot find any option to cancel it.
When I log into my Parallels account, it shows “Product Subscriptions (0)”, so there is no subscription displayed and no “Cancel Subscription” option available.
I have already tried to cancel the subscription myself through my Parallels account and from my Mac, but I cannot find any way to do it.
At the same time, Cleverbridge is repeatedly attempting to charge me for the yearly renewal, but the payment is being declined.
I have also contacted Cleverbridge through their support form, but I have not received a response yet.
My Cleverbridge reference number is 544856502.
Please manually disable the automatic renewal for my subscription and make sure there will be no further payment attempts or charges.
I am unable to cancel it myself because the subscription does not appear in my account.
Please confirm once the automatic renewal has been disabled.
Thank you.
I am trying to cancel my Parallels Desktop subscription, but I cannot find any option to cancel it.
When I log into my Parallels account, it shows “Product Subscriptions (0)”, so there is no subscription displayed and no “Cancel Subscription” option available.
I have already tried to cancel the subscription myself through my Parallels account and from my Mac, but I cannot find any way to do it.
At the same time, Cleverbridge is repeatedly attempting to charge me for the yearly renewal, but the payment is being declined.
I have also contacted Cleverbridge through their support form, but I have not received a response yet.
My Cleverbridge reference number is 544856502.
Please manually disable the automatic renewal for my subscription and make sure there will be no further payment attempts or charges.
I am unable to cancel it myself because the subscription does not appear in my account.
Please confirm once the automatic renewal has been disabled.
Thank you.