Transfer VM issue with PD16

[csftech]

I just upgraded to PD16.
It seems like PD16 has a new format for VM transferring. I have successfully created the transfer image. However, I cannot unpack the image.

The error message says that "You don't have the permission to write <folder>".

 

[Maria@Parallels]

PD 17 Same problem
Prepare pvmp file, but can't restore from it... You can not have permission

Hi, could you collect the technical report once the issue reproduced and post the report's ID here please?

 

[PavelS6]

Hi, could you collect the technical report once the issue reproduced and post the report's ID here please?

It's not possible now, I delete this file already and reinstall from scratch. Because no technical information in logs I saw. Only pop-up with this message.
I do not have enough space for test it again (because before I should get good copy of that...)
May be, if you write step-by-step guide for collect information about it, I'll try to help you....

 

[PavelS6]

Hi, could you collect the technical report once the issue reproduced and post the report's ID here please?

377885787

 

[NameerH]

Hi, i tried restore my backup (windows 10.pvmp) file on Macbook it gives me this error. can anyone please help me with this?

 

[Nazeemabanu@P]

Hi, i tried restore my backup (windows 10.pvmp) file on Macbook it gives me this error. can anyone please help me with this?

Kindly let us know, whether you are trying to unpack the windows 10.pvmp file on M1 Mac or Intel Mac? Thanks.

 

[NameerH]

its Intel Mac and PD 17

 

[DebasmitaM]

its Intel Mac and PD 17

Hello, we request you to create a support ticket so that we can investigate the issue internally.