Transfer a license to another account

[MohamedR]

Hello,
Today, I purchased a license for my son to realize it wouldn't work across accounts
Currently, the new license is under my account and I need it transferred to his account
Thanks

 

[GampaA@P]

Hello @MohamedR , please send your Parallels Desktop license key in private message to assist you further. Thanks, Parallels Team.

 

[MohamedR]

@GampaA@Parallels How do I send you a private message? - I tried to figure this out but couldn't

 

[MohamedR]

That is no longer necessary, I found the email to reply to in my inbox - Thank you

 

[GampaA@P]

Hello @MohamedR , we are happy to help you. Please reach us back for any further queries. Thanks, Parallels Team.

 

[MohamedR]

Hello @GampaA@Parallels , I tried replying to your email, twice. I keep getting a reply from your Office365 saying the message couldn't be delivered. Can you please provide an emails address where I can reach you?

 

[DebasmitaM]

Hello @GampaA@Parallels , I tried replying to your email, twice. I keep getting a reply from your Office365 saying the message couldn't be delivered. Can you please provide an emails address where I can reach you?

Hello, we request you to create a support ticket https://kb.parallels.com/6571 to get assisted via email. Thanks, Parallels Team.