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Hello, what is your Parallels Desktop version? Did you reinstall Parallels Tools and check the issue?Is anyone from Parallels able to respond to this?
Thanks a lot for the video. Could you please reproduce the issue and collect the tech report right after that and post the report's ID here.I'm having the same problem. The problem only occurs when you scroll down the screen. I recorded a short video demonstrating the problem: https://www.dropbox.com/s/jbgdy0ga450vwnj/mouse_scrolling.mov?dl=0
Report ID: 349897863Thanks a lot for the video. Could you please reproduce the issue and collect the tech report right after that and post the report's ID here.
Hi, please sorry for the delay in response. Do you have this issue in all Windows app or just in a specific application?@Maria@Parallels were you able to identify the problem?
Only in a specific application.Hi, please sorry for the delay in response. Do you have this issue in all Windows app or just in a specific application?
I'm assuming that when you refer to "Parallels Tools" you are not referring to "Parallels Toolbox"I am using a Magic Mouse in Autocad with Windows 10 and just figured this out.
In Parallels Tools, Mouse and keyboard: Auto detect for games
Advanced options: smooth scrolling - unchecked
the smooth scrolling was the problem for me.
Working more like a wheel mouse now.
Yep, this solution works. Thank you!If this issue happens in firefox the problem is, that firefox also multiplies the input x and y by a default factor of 100
to bypass this follow these steps:
open firefox
tpye in about:config
search for mousewheel.default.delta_multiplier
-> this will show up mousewheel.default.delta_multiplier_x and y and z
change these values from 100 down to a more suitable 10. This fixed my issue with extreme scrolling speeds in firefox.