While moving to a new MacBook, I accidentally entered a different Parallels account, which automatically started a trial period. My actual Toolbox subscription (account: [email protected], valid until 07/23/2027) can no longer be activated on this device — the app automatically signs me in with the wrong account ([email protected]), with no option to switch. I have already completely uninstalled the app and removed all local data (including Keychain entries, preferences, caches, and containers), but the problem persists. Please unlink this device from the wrong account, or reset the device activation for my subscription.
Toolbox license incorrectly linked to wrong account after device change
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