Toolbox for mac cannot be activated: expired key

[JPB1]

Hi, I'm using Parallels desktop for mac permanent license but when installing Toolbox it will not active. Message comes up saying key has expired. However it should be possible since it says that it be possible during the activation of the license. Please help

 

[Adeboye Adeotan]

Hi, I'm using Parallels desktop for mac permanent license but when installing Toolbox it will not active. Message comes up saying key has expired. However it should be possible since it says that it be possible during the activation of the license. Please help

Hello JPB1,

Please provide us with a screenshot of the error.

 

[JPB1]

Hi, Please find the attachements as requested: screenshot and explainaition on complementery availabillity

 

[JPB1]

Please find the 3rd screenshot attached: license info

 

[Adeboye Adeotan]

Please find the 3rd screenshot attached: license infoView attachment 22708

Hello JPB1,

This is due to the fact that you have a Parallels Desktop Permanent License.
Upon purchasing a Permanent license, you get a complimentary Toolbox license which is valid for a duration of 3 months.

After the 3 month period passes, the license expires.

 

[JPB1]

Hi, thanks for the reply. So although it is complimentary software it is only available for 3 months? sounds more like a trial period than a complimentary service.
Too bad..