Toolbox for Desktop V17

R

RobertM100

I try to download the toolboz. It goes through the download and install and then...nothing. Install box pops up again as if I didn't install at all.
Version 7 won't work on my mac. Running 10.13.6 (High sierra)
 
RobertM100 said:
I try to download the toolboz. It goes through the download and install and then...nothing. Install box pops up again as if I didn't install at all.
Version 7 won't work on my mac. Running 10.13.6 (High sierra)
Click to expand...

Hello,

Please reproduce the issue and collect a technical report :

  1. Enable detailed log messages: Click the Parallels Toolbox icon > Click on the little gearbox > Preferences > enable the "Use detailed log messages" checkbox" > click the "X" button on the left side to close the preferences box
  2. Collect a technical report: Click the Parallels Toolbox icon > Click on the little gearbox> Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
 
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