"this video service may not be supported"

P

PeterD26

Bit poster
I have been downloading youtube videos from time to time from our church. Parallels' tool "Download Video" worked flawlessly, until this morning.
Did something change?
 
Hello,

youtube has changed API to download videos. We need some time to prepare a fix from our side.
 
Looking forward to an update as I occasionally use the Download Audio and Video tools as well. Hopefully, a solution is coming soon?
 
Hello,
we've updated our downloading library not long ago and most of issues with youtube videos should be fixed. Could you please share problem video link with us?
 
LeonW3 said:
Thanks. Here are three examples:

Thanks, there should be no problem with these videos. Which version of Parallels Toolbox do you use? Please do the next:
- Enable detailed log messages in Parallels Toolbox (open Parallels Toolbox --> press on cogwheel --> Preferences)
- Restart Download Video tool and try to download one of these videos.
- After you received an error you need generate Technical Data report (https://kb.parallels.com/en/124107) and post it's ID here
Click to expand...
 
I'm glad I helped you.
BTW, you can turn 'Detailed log message' option off. It produces a lot of debug log entries that are not needed for you.
 
Experiencing the same problem with YouTube, even after ticking the Detailed log message. I am trying to download this video:


Thanks for your assistance!
 
Hello i couldnt find a topic with my problem and i post here i have an issue with boot my parallel yesterday stop booting and it say the virtual hard disk 1 has wronng permission i dont know what happened it tried to delete snapshot i guess and then couldnt boot
any ideas how to fix it because i have a lot of files from work inside ?
 
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