"This license key is associated with another Parallels account."

Please help me. I understand that when it tries to deactivate the other machine I can't because it does not exist anymore. It is burned! I now have 2 accounts; how do I erased san********@icloud.cl given that my purchase is link to @uach.cl
Hello, we have sent you a private message. Please provide us the same information over there so that we can do the needful. We have removed your email addresses due to security purpose.
 
Hello, kindly check the inbox at the right top corner, you will be able to find the initiated chat. Please repky us over there.
Please help me. I understand that when it tries to deactivate the other machine I can't because it does not exist anymore. It is burned! I now have 2 accounts; how do I erased san********@icloud.cl given that my purchase is link to @uach.cl
Hello, kindly check the inbox at the right top corner, you will be able to find the initiated chat. Please reply us over there. Kindly do not share your email address on a public forum due to security reasons.
 
Hello anyone from Parallels, I'm trying to move my license to another computer and got the same error, please help. My reference number is 293952312 and my account email is yin*****[email protected]. Thanks!
Hello @MingY3, The license key from the above-mentioned order reference number is registered under this email account jam***[email protected] please use the same to activate the license. Thanks, Parallels Team.
 
Please help me. I understand that when it tries to deactivate the other machine I can't because it does not exist anymore. It is burned! I now have 2 accounts; how do I erased san********@icloud.cl given that my purchase is link to @uach.cl
Hello, we have sent you a private message with your registered email address. Kindly provide us with your old and new email addresses over there.
 
Hullo, Parallels staff!
Same issue as other users--cannot reactivate Parallels on new MacBook after migrating to new device.
Any help would be amazing. See info below. Thank you!
 
Last edited by a moderator:
Hi
same error as the others...I'm trying to move my license to another computer and got the error: 'This license key is already registered in a different account'
please help. My reference number is 317089417 and my account email is yazmin*****@densitylabs.io
Thanks!
 
Hi, ok thanks.
We bought 3 parallels licenses, and it seems that cristian******@densitylabs.io has 2 licenses assigned.
Could you assign the license:*****-*****-*****-*****-***GCJ to my account email please: yazmin*****@densitylabs.io
Hello, We have sent you a private DM asking for information regarding the license transfer. Please reply back to the DM with the information requested and not here in the public forum. Thanks.
 
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