This license has reached its activation limit. Please help.

[Hugo15]

I have the same problem of activation limit.
Would you reset the activation limit for my Parallels Desktop 18 license key.

 

[DenisB11]

Hello!
My license is not working when activating on a new Mac.
How do I upgrade my license from version 18 to a newer one? What should I do? Buy a new license?

 

[Trishna Oobeyram]

Please help me, I cant reactivate my parallel desktop v17 too

Hello @WiraN ,
Thank you for reaching out.
Apologies for the late reply.
We have reset the activation limit for your Parallels Desktop 17 license key.
Please try to activate again and let us know if you require further assistance.
Thanks

 

[Trishna Oobeyram]

I had to reload my mac. Now can not activate this new macos install. Please deactivated on all computers but my current macos install please.

Hello @FrancisD3
Apologies for the late reply.
We have reset the activation limit for your Parallels Desktop license key.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[Trishna Oobeyram]

Hi, im having the same issue with the license for parallels 18

Hello @HaroonJ
Apologies for the late reply.
We have reset the activation limit for your Parallels Desktop 18 license key.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[Trishna Oobeyram]

Hello, I am having the same issue. I am in no way able to activate Parallels on my new Mac. Could you please assist?

Hello @PrzemekB
We noticed that you have recently purchased an upgrade key.
Kindly let us know if you still require resetting your license.
Regards,

 

[Trishna Oobeyram]

Hi, I have the same problem notified with the message of activation limit.
I changed my mac, tried to follow the KB articles but nothing as result.
My licence's version : Desktop Standard 19.

Hello @OlivierA7
We noticed that you have recently purchased an upgrade key.
Kindly let us know if you still require resetting your license.
Regards,

 

[Trishna Oobeyram]

I have the same problem. How can I solve this problem?

Hello @SongYiP
We have reset the activation limit for your Parallels Desktop license key.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[Trishna Oobeyram]

Hi,
I moved to a new Mac and now I get the error that I reached the activation limit.
What do I have to do?
Thanks and best regards,
Michael

Hello @MichaelE41
We noticed that you have recently purchased an upgrade key.
Kindly let us know if you still require resetting your license.
Regards,

 

[Trishna Oobeyram]

I moved to a new Mac and erased the old one. Having this same issue and the support via Facebook Messenger is not responding. How do I resolve this activation limit issue?

Hello @JRD1
We have made some changes on our side.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[Trishna Oobeyram]

Can you reset it? It's urgent. I have a license and I can't use it.

Hello @AlfredoG3
Apologies for the late reply.
We have reset the activation limit for your Parallels Desktop 19 license key.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[Trishna Oobeyram]

I have the same problem of activation limit.
Would you reset the activation limit for my Parallels Desktop 18 license key.

Hello @Hugo15
We have reset the activation limit for your Parallels Desktop 18 license key.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[Trishna Oobeyram]

Hello!
My license is not working when activating on a new Mac.
How do I upgrade my license from version 18 to a newer one? What should I do? Buy a new license?

Hello @DenisB11
Is there any error message when you are trying to activate your license ?
We have made some changes on our side.
Please try to activate again and let us know if you require further assistance.
Thanks!

 

[KaiM6]

This explanation clearly addresses a common licensing issue. Reaching an activation limit can be frustrating, but understanding why it happens and knowing the proper steps--such as deactivating old installations or contacting support--makes the solution much easier. Helpful and informative post.

 

[YuriiP]

Hello,

I accidentally purchased an Upgrade license (Order 525502828, dated 19/12/2025) but I don't have a previous Parallels version to validate it.

Is it possible to pay the price difference to convert my Upgrade license to a Full License?

Thank you.

 

[Trishna Oobeyram]

Hello,

I accidentally purchased an Upgrade license (Order 525502828, dated 19/12/2025) but I don't have a previous Parallels version to validate it.

Is it possible to pay the price difference to convert my Upgrade license to a Full License?

Thank you.

Hello @YuriiP
We can refund you the order 525502828 and you can purchase a full subscription.
Please let us know how you wish to proceed.
Regards,

 

[TiếnQ]

Chào Parallels! tôi đang gặp vấn đề quá số lượt kích hoạt khi việc chuyển bản quyền Parallels từ máy tính cũ sang máy tính MacBook mới với tài khoản [email protected], xin hãy giúp đỡ tôi! (Máy tính cũ của tôi đã được tôi format ổ cứng và chuyển cho người khác sử dụng).
Google translater: Hi Parallels! I'm having trouble with the activation limit when transferring my Parallels license from my old computer to my new MacBook with the account [email protected]. Please help me! (My old computer's hard drive has been formatted and given to someone else to use.)

 

[TiếnQ]

tôi đã được hỗ trợ! cảm ơn Parallels

 

[YuriiP]

Hello @YuriiP
We can refund you the order 525502828 and you can purchase a full subscription.
Please let us know how you wish to proceed.
Regards,

Ok. Thank you so much. Will appreciate it.

 

[Trishna Oobeyram]

Ok. Thank you so much. Will appreciate it.

Hello @YuriiP
We have processed the refund as suggested.
The amount may take 5 to 7 days to appear in your account.
You may purchase a new subscription here.
Regards,