This license has reached its activation limit. Please help.

G

GihyukK

Bit poster
Hello!
My license is not working when activating on a new Mac.
I tried to follow the KB articles but I didn't have an option to disable my old license. I'm on the SAME version (v17) as my previous machine as this was a migration.
When I try to activate via key, I get "This license has reached its activation limit and can no longer be used to activate new product copies".

What can I do here?
 
GihyukK said:
Hello!
My license is not working when activating on a new Mac.
I tried to follow the KB articles but I didn't have an option to disable my old license. I'm on the SAME version (v17) as my previous machine as this was a migration.
When I try to activate via key, I get "This license has reached its activation limit and can no longer be used to activate new product copies".

What can I do here?
Click to expand...

Hi GihyukK,

We have made the required changes on our end.
Kindly try to activate your license once again on your new Mac.
 
Hi, thank you for the fast reply.

Unfortunately, the same problem persists ("the license has reached its activation limit" message) when I try to activate my license once again on my new Mac.
I have also tried reinstalling Parallels Desktop and rebooting the machine, with no luck.
Would there be anything else I could do?

Thanks,
 
GihyukK said:
Hi, thank you for the fast reply.

Unfortunately, the same problem persists ("the license has reached its activation limit" message) when I try to activate my license once again on my new Mac.
I have also tried reinstalling Parallels Desktop and rebooting the machine, with no luck.
Would there be anything else I could do?

Thanks,
Click to expand...
Hello GihyukK,

We have checked and reapplied the required changes on our end.

Kindly try to activate your license again.
 
I am also trying to move my license to a new Mac. I have already ran the migration assistant and when I tried to launch Parallels it gave me the error
"This license has reached its activation limit and can no longer be used to activate new product copies."
 
WillisE said:
I am also trying to move my license to a new Mac. I have already ran the migration assistant and when I tried to launch Parallels it gave me the error
"This license has reached its activation limit and can no longer be used to activate new product copies."
Click to expand...


Hi,

Please provide us with the first 5 characters of your license key
 
Hi there. I have same problem. I install Parallels Desktop 17 for using on new mac. Then it deactivated license from old mac before activating new mac.
But the error message displayed that "This license has reached its activation limit and can no longer be used to activate new product copies.".
Could you tell me what I should do?
Kind regards,
 
kpd said:
Hi there. I have same problem. I install Parallels Desktop 17 for using on new mac. Then it deactivated license from old mac before activating new mac.
But the error message displayed that "This license has reached its activation limit and can no longer be used to activate new product copies.".
Could you tell me what I should do?
Kind regards,
Click to expand...
Hello,

thank you for your feedback.

We have reset the activation limit of your license key.

Please retry and let us know.

Thanks
 
Hi, I have same problem. I install Parallels Desktop 16 for using on new mac. Then it deactivated license from old mac before activating new mac.
But the error message displayed that "This license has reached its activation limit and can no longer be used to activate new product copies.".
Could you tell me what I should do?
Kind regards,
 
showlin said:
Hi, I have same problem. I install Parallels Desktop 16 for using on new mac. Then it deactivated license from old mac before activating new mac.
But the error message displayed that "This license has reached its activation limit and can no longer be used to activate new product copies.".
Could you tell me what I should do?
Kind regards,
Click to expand...
Hello,
Thank you for your feedback.
We have reset the activation limit of your license key.
Please retry and let us know.
Thanks
 
I am having the same issue. Never had this problem before with moving computers. Do you know what the problem is? Extremely frustrating. And why was the control removed from the user end to do this? It seems extremely counter productive.
 
ScottJ8 said:
I am having the same issue. Never had this problem before with moving computers. Do you know what the problem is? Extremely frustrating. And why was the control removed from the user end to do this? It seems extremely counter productive.
Click to expand...
Hello @ScottJ8,

Thank you for reaching out to us.

We understand the frustration you're experiencing with this issue. We apologize for any inconvenience it may have caused.

In response to your query, we have reset the activation limit of your license key. Please attempt to activate it again, and let us know if you encounter any further issues.

If you have any other questions or concerns, please feel free to ask.
 
I am having the same issue. Never had this problem before with moving computers. Do you know what the problem is? Extremely frustrating. And why was the control removed from the user end to do this? It seems extremely counter productive.
 
Hi, I have same problem. I install Parallels Desktop 16 for using on new mac. Then it deactivated license from old mac before activating new mac.
But the error message displayed that "This license has reached its activation limit and can no longer be used to activate new product copies.".
Could you tell me what I should do?
Kind regards,
 
My license is not working when activating on a new Mac.
I tried to follow the KB articles but I didn't have an option to disable my old license. I'm on the SAME version (v17) as my previous machine as this was a migration.
When I try to activate via key, I get "This license has reached its activation limit and can no longer be used to activate new product copies".
 
Erguen said:
My license is not working when activating on a new Mac.
I tried to follow the KB articles but I didn't have an option to disable my old license. I'm on the SAME version (v17) as my previous machine as this was a migration.
When I try to activate via key, I get "This license has reached its activation limit and can no longer be used to activate new product copies".
Click to expand...

Hi Erguen,

We have made the required changes.

kindly try again
 
You must log in or register to reply here.
Back
Top