The support team has not responded for 2 weeks. I'm complaining

[OnurY2]

The support team has not responded for 2 weeks. I'm complaining.

I bought a new Macbook. I have parallels desktop 18 as one time. So I can't activation. My key must reset. So I have putted ticket.

What a disgrace this is ??


I loved parallels until yesterday, but I can't even say that the customer support is weak because there is no customer support at all.

 

[Pramesh Boodadoo]

The support team has not responded for 2 weeks. I'm complaining.

I bought a new Macbook. I have parallels desktop 18 as one time. So I can't activation. My key must reset. So I have putted ticket.

What a disgrace this is ??


I loved parallels until yesterday, but I can't even say that the customer support is weak because there is no customer support at all.

Hello,
As per your open cases, the issue seems to be resolved for now.
If in case you are still having difficulty with activating your Parallels Desktop, please let us know.
Thank you.