The previous activation key has not been accepted by the license server

Я только что купила ключ, активировала его, спрашивает предыдущую версию ключ, ввела с диска, не принимает
 
你好,我曾经升级过新的版本。但当我在新电脑重新激活新版本的许可证时,它提示我要输入旧版本的许可证,在我的账号下输入旧版本许可证后,它提示"
旧激活密钥尚未被许可证服务器接受。",请问应该怎么办。
 

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你好,我曾经升级过新的版本。但当我在新电脑重新激活新版本的许可证时,它提示我要输入旧版本的许可证,在我的账号下输入旧版本许可证后,它提示"
旧激活密钥尚未被许可证服务器接受。",请问应该怎么办。
你好,
我们检查并确认您的许可证密钥已在计算机上激活。
如果您需要进一步的帮助,请告诉我们
谢谢
 
Today, I buy a new license key by Parallels Desktop for Mac, but it alert about that message:The previous activation key has not been accepted by the license server. Please help! Thanks.
 
Today, I buy a new license key by Parallels Desktop for Mac, but it alert about that message:The previous activation key has not been accepted by the license server. Please help! Thanks.
Hello,
Thank you for reaching out.
Please note that you have purchased an upgrade license instead of a full version.
Parallels Desktop for Mac upgrade license will require a previous version license to complete the activation and the full version license does not require any previous version license key.
For more information, please go to the link https://kb.parallels.com/115399
We can initiate a refund your purchase for the upgrade license and then you can purchase a full version using the link https://www.parallels.com/products/desktop/buy/
Let us know if you wish to proceed this way.
Thanks
 
Hello. I have the same problem. I get the error "The previous activation key has not been accepted by the license server". Although I bought the full version.
 
Hello
My account is [email protected]
I have purchased a Parallels Desktop account. The current software is "Parallels Desktop 18". After reinstalling the computer system, I now activate the software and it prompts "The old activation key has not been accepted by the license server."

The screenshot is as follows
upload_2024-10-7_19-16-31.png
 

我的账号是[email protected]
我购买了一个Parallels Desktop账号,现在的软件是"Parallels Desktop 18",重装电脑系统后,现在激活软件提示"你旧的激活土豆许可证服务器接受"
 
Hello, I encountered the same problem. I have a permanent serial number (14) and an upgrade serial number (20), but when I try to launch it, it displays: "The previous activation key has not been accepted by the license server."
 
Hello,
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.
Hello, I encountered the same problem. I have a permanent serial number (14) and an upgrade serial number (20), but when I try to launch it, it displays: "The previous activation key has not been accepted by the license server."
 
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