The Mac or "<vm name>" configuration has been changed since "<vmname>" was suspended

C

clarifix

Member
I get this message for the last 2 weeks or so, using version Version 15.1.4 (47270) on my MacBook. It happens with all my VMs, regardless of guest OS.
I have the option to reset or cancel.
If I reset, it's basically a bad thing. It just hard resets the VM.
If I cancel, and just wait 5 seconds, and then try again to resume, the VM happily resumes...

Didn't find anything on these forums, so I guess it must be something with my setup. Or can anyone confirm the same behaviour?
 
Hello, where did you get the reset or cancel option? Are you able to shut your VM down?
Please share a bit more details with us, thanks in advance.
 
The message "The Mac or "<vm name>" configuration has been changed since "<vmname>" was suspended" is part of a dialog box. The dialog box has 2 buttons: "Cancel" and "Reset". So these reset and cancel options are part of this dialog box. This dialog appears when I resume a virtual machine from its suspended mode.
During this dialog box event, I am only able to click on the "Cancel" button or the "Reset" button. After the dialog has been dismissed using "Reset", I have to wait until the machine restarts, and then I am able to shut it down. If I click "Cancel", nothing happens, and the virtual machine stays suspended. When a virtual machine is in suspended mode, I see no immediate way to shut it down.
I hope this clarifies the problem a bit more. Please feel free to ask more questions.
 
O and just to be sure, the <vm name> I mentioned in the previous post refers to the names of my virtual machines, which is irrelevant to the problem and just an indication that in each dialog box, the name of the specific virtual machine that has this specific problem, is displayed.
 
I now noticed that this is not only happening when simply resuming a VM - actually retrying after 5 seconds wasn't really a big problem.
Screenshot 2020-05-16 at 12.52.33.png
But today I encountered a dialog where Parallels simply refused to revert to a snapshot. Choosing "Cancel" does not revert to the snapshot and a 5 second wait doesn't change that. The purposes of taking a snapshot to safeguard data has become moot here, and this problem has become somewhat more serious.
Screenshot 2020-05-16 at 20.14.47.png
 
This tech report has been submitted 2 months ago. I still get the error today. I understand if the lockdown is not helping things progress, but that update would be greatly appreciated.
 
clarifix said:
I now noticed that this is not only happening when simply resuming a VM - actually retrying after 5 seconds wasn't really a big problem.
View attachment 16094
But today I encountered a dialog where Parallels simply refused to revert to a snapshot. Choosing "Cancel" does not revert to the snapshot and a 5 second wait doesn't change that. The purposes of taking a snapshot to safeguard data has become moot here, and this problem has become somewhat more serious.
https://edubirdie.com/detector-de-plagio
View attachment 16095
Click to expand...
I am also interested in solving the problem. Thank you for your inquiry.
 
I use Parallels almost every day, and I am almost always confronted with this inexcplicable dialog. this is costing me productivity.
There is one time per year that a customer is really king. The day the decision is made if renewing the license is worth it.
 
MichaelS115 said:
I am also interested in solving the problem. Thank you for your inquiry.
Click to expand...
Hi Michael,
"Security & Privacy" System Preferences, tab "Privacy". I think this "feature" is available if you have Catalina installed, I notice this "Security & Privacy" thing becomes more crowded as we advance through the macOS versions.

I did not see "Parallels Desktop" in the "Files and Folders" section. For some reason, even when you authorize yourself, you cannot force add an application, or add a folder to that list. As I experience the behaviour, an application has to request access, and after that request, you can find the application in the section where it is requesting access. And there the behaviour of the currently latest Parallels Version 15.1.4 (47270) seems to go wrong.

I have given Parallels Desktop "Full Disk Access" in the section right above. After doing so and restarting Parallels I got the error one more time for my suspended virtual machines, but after a second resume, the problem seemed to be resolved.
After I revisited the "Files and Folders" section, Parallels was there, with a greyed out "Full Disk Access" under its name.
I then revoked "Full Disk Access" to Parallels, and now it shows the documents folder among others. Since the virtual machines are in my documents folder, I think this is the most important entry.
After all this fiddling around, the error has disappeard.
For now. Let's keep our fingers crossed.
 
And I am not really happy with the way this support request was handled. @Maria@Parallels - this is not meant personally of course. Maybe the way Parallels is communicating could use a bit of improvement.
 
clarifix said:
And I am not really happy with the way this support request was handled. @Maria@Parallels - this is not meant personally of course. Maybe the way Parallels is communicating could use a bit of improvement.
Click to expand...
We would like to inform you that we involved Parallels Engineering Team in this case.
Once we get any updates we will let you know.
 
Indeed, I received a mail from someone from the engineering team. Now that we are a few days later, I am confident that the "privacy control panel fiddle" descibed above takes care of the issue, because it did not happen anymore. So feel free to close this support ticket.
Cheers! -- peter
PS: I explained this as well to the engineer.
 
clarifix said:
Indeed, I received a mail from someone from the engineering team. Now that we are a few days later, I am confident that the "privacy control panel fiddle" descibed above takes care of the issue, because it did not happen anymore. So feel free to close this support ticket.
Cheers! -- peter
PS: I explained this as well to the engineer.
Click to expand...
Thanks a lot for sharing your results withs us.
And for thanks a lot for your patience
 
Hello guys,
We're happy to inform you that Parallels Desktop 16 is finally here.
Please install, test and check the issue.

Share with us your results please.
 
You must log in or register to reply here.
Back
Top