Subscription renewal paid in March 2026, but account still shows expired

R

RukshilaA

Bit poster
Hello,

I paid to renew my Parallels subscription in March 2026, but my account still shows that it has not been renewed.

I have tried to contact support, but the email, phone and chat options are unavailable to me.

Could a Parallels support representative please advise me how to resolve this issue privately?

Thank you.
 
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