sound record stops when i record screen video

M

murata

Bit poster
Hi,
I was recording video area before, and it was perfect.
But now. When i try this it records video but no audio.
i changed nothing. when i check preferences, audio source is system audio.
What i realize is that maybe that's happened after i updated Paralels
Anyone can help me on that matter please?
 
Hi murata,
We need some additional info about your problem.
1) Send technical data (Open Toolbox Window --> 'gear' icon' --> Help -> Send Technical Data ) and post its ID here
2) Try to change 'System Audio' to 'Same as System' or 'Built-in microphone'. Will sound be recorded in such case?
 
Last edited:
And yes i send technical data . id is 230880069
if i try Built-in microphone, sound records. system audio is not working.
 
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