Service Complaint // Request to change account email – lost access to old email address

PhilippD2

Bit poster
Hello Support Team,

I find it truly disappointing that, as a loyal customer holding 5 Parallels Desktop licenses, I have received absolutely no response from you after more than a week (see my inquiry from Oct 26, 2026).
When you offer such poor support, it really takes the joy out of purchasing and using your products—something I certainly won’t be doing again in the future…

Best regards,
Philipp
 
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