Whenever I launch a game in Roblox the game loads but the screen is black like I can see the player's names but everything but the UIS and the chat is black. I am on a Mid-2010 Macbook pro-13-inch using parallels desktop. I even tried using the windows store version of Roblox still black. Hope to get help soon.
Maria@Parallels
Problem solver
Hello, are you using the latest Parallels Desktop version?
Yes I'm using 16 I have used this product about half a year ago and it had the same problem. I hope something can be solved out.
Maria@Parallels
Problem solver
Could you please collect the tech report right after the issue reproduced and post the report's ID here?
Sorry for taking so long but here it is the reports id: 353711610
i hope this can be fixed
Maria@Parallels
Problem solver
Hello, thank a lot for you the provided information.
Did you play with the Graphic VM settings and check the issue?
Whats the graphic vm settings
Maria@Parallels
Problem solver
Virtual machine configurations -> Hardware -> Graphics -> Memory -> Choose 2 GB and check the issue.
I ran out of the trial and cannot afford it anymore sadly so I cant check