Resolution on Mac

TheoS · Sep 25, 2017

Hi,

First of all, sorry for my English I'm French.
I send you a screenshot of my MacBook Pro 13" with Parallels running with Windows 10 Home.
My problem is the resolution, I haven't Windows on all the screen, even on full screen.

I can't change the resolution on the Windows's parameters so I need your help please

Thank you

Theo

Meenakshi@Parallels · Sep 26, 2017

Hello TheoS, please start your Windows virtual machine and click on Actions (On the Mac menu bar) > Reinstall Parallels Tools. Once you restart your Windows virtual machine, please click on View(on the Mac menu bar) > Use all displays in full screen and check if this works. Thanks!

TheoS · Sep 26, 2017

It doesn't work :/

Meenakshi@Parallels · Sep 26, 2017

Please let us know your Parallels Desktop version and Mac OS X version for further investigation. Thanks!

TheoS · Sep 26, 2017

Parallels 13 and MacBook Pro 13" last version.
I can have a full screen if i check display « externe » but the display is a little bit distort.

Meenakshi@Parallels · Sep 26, 2017

Thank you for that information. Please let us know whether this is the activated copy of Windows virtual machine? Thanks!

TheoS said:
Parallels 13 and MacBook Pro 13" last version.

I can have a full screen if I check display « externe » but the display is a little bit distort.

TheoS · Sep 27, 2017

I dont really undestand what you said... but if it's what I guess ; I have bought a Windows 10 Home licence on Internet (OEM) and it's activated

Meenakshi@Parallels · Sep 27, 2017

TheoS said:
I dont really undestand what you said... but if it's what I guess ; I have bought a Windows 10 Home licence on Internet (OEM) and it's activated

Please follow the steps given in this article and see if this works. Thanks!

TheoS · Sep 28, 2017

It doesn't work :/