Dear Parallels Support Team,
I am writing to request a full refund for the unintended automatic renewal of my Parallels Desktop for Mac Pro Edition subscription.
Order Reference: 553143677
Renewal Date: October 17, 2026
Amount: KRW 120,000
I did not intend to renew my subscription for another year.
Upon noticing the unexpected charge, I immediately canceled the automatic renewal, approximately 19 minutes after the payment confirmation.
Importantly, I have not launched, accessed, or used Parallels Desktop at all since the renewal. I have received no benefit from the renewed subscription and have no intention of using the service during the new subscription period.
Given the immediate cancellation and complete lack of usage, I kindly request a full refund of KRW 120,000 to my original payment method.
I would greatly appreciate your consideration of a one-time exception if necessary.
Thank you for your understanding and assistance.
Best regards,
Junewoo Choi
I am writing to request a full refund for the unintended automatic renewal of my Parallels Desktop for Mac Pro Edition subscription.
Order Reference: 553143677
Renewal Date: October 17, 2026
Amount: KRW 120,000
I did not intend to renew my subscription for another year.
Upon noticing the unexpected charge, I immediately canceled the automatic renewal, approximately 19 minutes after the payment confirmation.
Importantly, I have not launched, accessed, or used Parallels Desktop at all since the renewal. I have received no benefit from the renewed subscription and have no intention of using the service during the new subscription period.
Given the immediate cancellation and complete lack of usage, I kindly request a full refund of KRW 120,000 to my original payment method.
I would greatly appreciate your consideration of a one-time exception if necessary.
Thank you for your understanding and assistance.
Best regards,
Junewoo Choi