reinstall toolbox but still prompts expiration.

[HenryWang]

Hello! Upgrading from PD13 to PD14, toolbox expires, but the 13 for Mac license is permanent, trying to reinstall toolbox from my account still prompts expiration.

 

[Maria@Parallels]

Hello! Upgrading from PD13 to PD14, toolbox expires, but the 13 for Mac license is permanent, trying to reinstall toolbox from my account still prompts expiration.

Hi, please download Parallels Toolbox from this link and activate it with your Parallels Desktop 13 license key.
Provide us with any results please.