Refund Request for Unintentional Auto-Renewal AKD-736128301042

J

juns6

    • Hi, I was recently charged for an automatic renewal that I didn't intend to keep. I haven't used the software since it renewed. I understand the official policy, but I kindly ask for a one-time exception to process a refund. Thank you.
 
juns6 said:
    • Hi, I was recently charged for an automatic renewal that I didn't intend to keep. I haven't used the software since it renewed. I understand the official policy, but I kindly ask for a one-time exception to process a refund. Thank you.
Click to expand...
Hello,
Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with the refund process.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.
 
You must log in or register to reply here.
Back
Top