Hello,
My Parallels Desktop for Mac Pro Edition (1 Year) subscription was automatically renewed this year. I will not be using it, so I submitted a refund request on October 26th through a support ticket.
I received a confirmation that I would be refunded, but I still haven’t received anything, and I can’t reply to the confirmation email because it was sent from a no-reply address. The chatbot and Cleverbridge just keep redirecting me to each other.
Could someone from the team please check the status of my refund and tell me when it was (or will be) processed?
Order number: 554121719
Thank you
My Parallels Desktop for Mac Pro Edition (1 Year) subscription was automatically renewed this year. I will not be using it, so I submitted a refund request on October 26th through a support ticket.
I received a confirmation that I would be refunded, but I still haven’t received anything, and I can’t reply to the confirmation email because it was sent from a no-reply address. The chatbot and Cleverbridge just keep redirecting me to each other.
Could someone from the team please check the status of my refund and tell me when it was (or will be) processed?
Order number: 554121719
Thank you