Pluriserviced
Bit poster
Despite having granted all permissions, the same message keeps appearing. I made a video that you can view here.
Problems with screen or area recording / permissions
- Thread starter Pluriserviced
- Start date
-
- Tags
- screen recording
Adeboye Adeotan
Forum Maven
Hello,
To attempt a resolution of this issue, please :
1. Uninstall Parallels Toolbox.
2. Reboot your Mac.
3. Download and install Parallels Toolbox using the following link: https://download.parallels.com/toolbox/v6/6.7.0-5122/ParallelsToolbox-6.7.0-5122.dmg
4. Attempt to reproduce the issue.
If it persists, please collect a Technical report for our investigation.
To do this, reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
To attempt a resolution of this issue, please :
1. Uninstall Parallels Toolbox.
2. Reboot your Mac.
3. Download and install Parallels Toolbox using the following link: https://download.parallels.com/toolbox/v6/6.7.0-5122/ParallelsToolbox-6.7.0-5122.dmg
4. Attempt to reproduce the issue.
If it persists, please collect a Technical report for our investigation.
To do this, reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.