Problems with Parallels while Starting

[SupportDE]

Good Morning,

while starting the parallels, I get the error message: "Your virutal machine is working slowly, because the virtual Support is deactivated on your mac" (it is in german, so I try to translate)
After this comes another message: "Big error in your virutal machine Windows 7"

A half year ago, everthing was working fine.

Can somebody helps me?

Greetings
Daniel

 

[Maheesh@Parallels]

Hello SupportDE,

Could you please let us know what is the operating system that you are running on your Mac and also what is the version of your Parallels Desktop

 

[SupportDE]

I get the Computer on thursday. Then I can give all the informations.

 

[Ram@Parallels]

Hi SupportDE,

Please get back to us with the details, so we can assist you better.

 

[SupportDE]

The MAC OS X is Mavericks 10.9.2
Parallels Desktop is Build 8.0.18354 with Windows 7.

Does those doesnt fit / work togehter?

 

[Ram@Parallels]

Hi SupportDE,

The latest update of Parallels Desktop 8 for Mac does support OS X Mavericks and Parallels Desktop 8 for Mac latest build is 18619.

Please update your Parallels Desktop 8 for Mac to the latest build as suggested at: http://kb.parallels.com/111603 and let us know how it works.
you can download Parallels Desktop 8 for Mac (latest update) here : http://www.parallels.com/directdownload/pd8/

 

[SupportDE]

Yes, it works. The PD Updates solved it.

 

[Maheesh@Parallels]

Hello SupportDE,

It's great to hear that your issue has been resolved...

Feel free to reach us if you need any assistance and we will be happy to help you.