Previous activation key not working

Hi. Had to wipe the hard drive and when I reinstalled P11 I only have access to the upgrade license and it demands previous version license, which I don't have. Is there a way to recover that information?
 
EricO1 said:
Hi. Had to wipe the hard drive and when I reinstalled P11 I only have access to the upgrade license and it demands previous version license, which I don't have. Is there a way to recover that information?
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Please check your private messages and reply back.
 
Please reply to my messages. I now have 2 worthless upgrade keys and had to purchase a full version key to get back to work, as I can't be without my virtual machine for days at a time.
 
I purchased a new Mac Book Air last week and would like to switch my Parallels from my previous Mac Book to my new one. I put in my activation code for Parallels 11 but it asked me for an previous version's code which I found! Sadly, my previous version's code doesn't work. How can I finish installing my Parallels?

Thank you!
 
LeanneM said:
I purchased a new Mac Book Air last week and would like to switch my Parallels from my previous Mac Book to my new one. I put in my activation code for Parallels 11 but it asked me for an previous version's code which I found! Sadly, my previous version's code doesn't work. How can I finish installing my Parallels?

Thank you!
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Hello LeanneM,
Please check your Private message and reply.
 
I am trying to reinstall parallels 10 on my computer and my activation code isn't working. Can you help me please?
 
GilD1 said:
I am trying to reinstall parallels 10 on my computer and my activation code isn't working. Can you help me please?
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Hello GilD1,
Please let us know the error message you are getting during the installation process and we will be happy to help!
 
This same problem happened to me. I paid 69.85 for the 11 and my previous activation code is not working. Please send me the link as well and I will pay the difference, I would just like to have this problem solved as soon as possible. Thank you!
 
Wingf said:
This same problem happened to me. I paid 69.85 for the 11 and my previous activation code is not working. Please send me the link as well and I will pay the difference, I would just like to have this problem solved as soon as possible. Thank you!
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Hello Wingf,
Please check your private message and reply back to us.
 
RosemaryP said:
I am having the same issue. I paid for an upgrade and my old activation code isn't working.
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Hello RosemaryP,
I would be glad to help you. I have sent you a private message requesting for information please check and reply.
 
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