Hello Parallels Support team,
I received an email saying my Parallels Desktop for Mac Pro Edition subscription was paid as a recurring subcription. But I do not want it to renew anymore, so i want to cancel my subcription itself.
Also impossible to find my subscription or management page on the parallels website cited on the online guide. Keeps sending me to nowhere.
I could not find any option to cancel auto-renewal. The "manage subscription" link in the renewal email and my account page do not let me turn it off.
Could a staff member please cancel subscription itself or disable auto-renewal on this subscription and confirm here or by email that I will not be charged again?
Thank you.
I received an email saying my Parallels Desktop for Mac Pro Edition subscription was paid as a recurring subcription. But I do not want it to renew anymore, so i want to cancel my subcription itself.
Also impossible to find my subscription or management page on the parallels website cited on the online guide. Keeps sending me to nowhere.
I could not find any option to cancel auto-renewal. The "manage subscription" link in the renewal email and my account page do not let me turn it off.
Could a staff member please cancel subscription itself or disable auto-renewal on this subscription and confirm here or by email that I will not be charged again?
Thank you.