Permission denied during installation

[netdog]

I can't activate because I am told that the key is valid, but I don't have sufficient access, and if I try to run the Compacter in my OS X host, I get the message "permission denied." I am running an account with administrator priviledges.

 

[peter]

Have you installed compactor the same user as you are working now?

 

[Andrew @ Parallels]

BTW - you can install VM Compactor directly into Windows guest OS. But in this case you should download Windows EXE package ofcourse.

 

[netdog]

Yes, I am in the same account, and I prefer to install this under OS X host.

 

[le848dave]

I'm having a similar problem. I am logged in as the same user (my only user actually) who installed parallels and the compactor. It gives the error:

"The activation key is valid, but error was occurred while saving license file. Please make sure you have proper permissions to activate a product!"

 

[netdog]

That's the one

 

[le848dave]

Ok got it working. For some reason the installer on OS X made the owner/group 501/admin.

I did this at terminal to make it work:

sudo chown <my_user_name>:<my_user_group> Parallels-VM-Compactor

Then it activated. I ran Windows XP w/ the ISO and during booting my machine rebooted...not the VM, it never got into XP, but my MacbookPro rebooted, no kernel panic, just a hard boot.

I reboot and load up XP and it looks fine, try to run the ISO and it tells me it's not activated. So I look in the Parallels-VM-Compactor folder and again, all the files inside are owned by 501:admin. So I disconnect the virtual CD in XP, shut down Parallels and chown those files

cd /Applications/Parallels-VM-Compactor

sudo chown <my_user_name>:<my_user_group> *

Then I run the activator and reboot XP and it all works.