PD8 MacLook option is greyed out

[SnakeEyes]

Anyone know why this might be the case for me?

 

[juzci]

Hi,
thank you for feedback, we do appreciate it!
To investigate the issue we need some technical information, so could you please reproduce it, send us Problem Report as described in http://kb.parallels.com/en/9058 and give me an ID?

Thanks in advance,
Hanna

 

[GabrielV]

I'm having the same issue, even after uninstalling Tools. Problem ID 17832677

 

[Jb_Bryant]

Same issue

Same issue here. Any update on this?

 

[MLittleR]

You can download maclook manually using the following link
http://download.parallels.com/desktop/v8/maclook/maclook-ir.exe

Then double-click maclook-ir.exe and follow Stardock MyColors Installation Wizard. When installation complets go to C:\Users\Public\Documents\Stardock\ThemeManager, run Parallels (MyColors Theme), select Parallels, choose Apply.

Hope this helps.