PD 5 Will Not Start - Application Not Responding

Jon Stacey

Bit poster
Summary

Parallels Desktop 5 for Mac will not start. The application will bounce in the dock for about a minute until finally settling down, but will never become operational. It will retain the Application Not Responding status in activity monitor until forcefully killed.

System

MacBookPro3,1
Mac OS X 10.6.1

Configuration

This is a clean Parallels Desktop installation from the trial image available for download on the Web site. The exact image retrieved is ParallelsDesktop-parallels-en_US-5.0.9220.531002.dmg. VMWare Fusion 3 is installed and works properly.

I attempted uninstalling, but the uninstaller will hang while trying to unregister the dispatcher. After 5 minutes a force quit was the only resolution. I thus performed a manual uninstallation following the instructions here: http://kb.parallels.com/en/4709. I then re-downloaded the installation image and tried again but to no avail. I uninstalled again. Interestingly, there were no kernel extensions similar to the ones in the KB during both uninstalls (although I did not run the uninstaller the second time).

See the attached file for the parallels log.
 

Attachments

I'm experiencing the same symptoms.

Parallels 5 did manage to start up immediately after installation, but since rebooting it has failed to start up, in the manner described by Jon Stacey.

This is with Mac OS X 10.6.1, MacBookPro5,3.
 
me2

i upgraded from 4.0, cannot start 5.0
uninstall and reinstall... still cannot start 5.0

repeating this and restarting my imac, still cannot start 5.0...

really need help from parallels...
 
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