PAYMENT NOT AUTHORIZED???????

[ZubairM1]

You sent Today at 5:22 PM
I bought parallels two times and it keeps on saying "Payment not authorized" even though I used the same credit card to buy a MacBook charger off of best buy online and I got it yesterday, I think this is a problem on your side

 

[Maria@Parallels]

Hi, do you have any purchase order? Could you share it's number with us please?

 

[zot]

i have the same problem and try many ways without chance can any one help plz

 

[Maria@Parallels]

i have the same problem and try many ways without chance can any one help plz

Hi, do you have a purchase order number?
Could you share it with us please?

 

[Idrisa1]

me too I have been trying since yesterday. any help please. order number 306096025

 

[DebasmitaM]

me too I have been trying since yesterday. any help please. order number 306096025

Hello, your payment status is awaiting offline payment. Kindly complete your payment. Thanks, Parallels Team.

 

[NileshP2]

Payment not authorized
Cleverbridge reference number

361063021

To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.

 

[Bhargava]

Payment not authorized
Cleverbridge reference number

361063021

To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.

Hello, we can see that your Parallels Desktop Standard Edition payment has been successful and the status of your payment is "Paid". Thanks.

 

[SiddhantS1]

Im facing the same issue. Made the payment and it says payment not authorized, and when i go t authorize, it gives the same prompt to authorize payment.

 

[Bhargava]

Im facing the same issue. Made the payment and it says payment not authorized, and when i go t authorize, it gives the same prompt to authorize payment.

Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.

 

[Bhargava]

Im facing the same issue. Made the payment and it says payment not authorized, and when i go t authorize, it gives the same prompt to authorize payment.

Hello, please refer to and complete the payment using a different credit card or PayPal. Thanks.

 

[FedorB3]

Hi, I am facing the same issue when I tried to upgrade my subscription to Pro. Please help me
373674364

 

[FedorB3]

Solved. I've paid from another card. Just for you info it did not work with visa and it works with master card

 

[RigilS]

I am also getting the same message and payment is keeping on getting declined..
Any resolution here?

 

[Bhargava]

I am also getting the same message and payment is keeping on getting declined..
Any resolution here?

Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.

 

[Bhargava]

Solved. I've paid from another card. Just for you info it did not work with visa and it works with master card

Thank you. Please let us know if you have any additional questions.

 

[SrihariH]

Hi Team, I am facing the same issue. My payment is not getting authorized.
I have tried both VISA & Mastercard. Can someone help me on the same?

 

[Bhargava]

Hi Team, I am facing the same issue. My payment is not getting authorized.
I have tried both VISA & Mastercard. Can someone help me on the same?

Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.

 

[PrakashR]

Hi Am facing the below attached issue. Please let us know what to do.
Tried with different cards, but all giving the same error.

 

[MuraliC]

I am also getting the same error message , tried with different Visa cards but no luck.
Payment not authorized
Cleverbridge reference number

379790640

To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.