Pasting images from clipboard to win7 client results in black image

T

trebormik

Bit poster
Using Mavericks 10.9 and Parallels 9.0.23140.

Steps to reproduce:
  1. [cmd]+[ctrl]+[shift]+[4] and select region to take a screenshot on Mac
  2. go to win7 vm and paste into any app
  3. only a black image will be pasted

Used to work fine in Parallels 8.
 
Same exact issue here.

Mavericks 10.9 and Parallels 9.0.23140.

Big black square

Attached image shows something I am pasting into Outlook 2010.

Screen Shot 2013-11-05 at 8.43.48 PM.png
 
In this case doesn't determined the change clipboard. You need just activate any host application (Finder, for example) and then VM again.
 
DenisO said:
In this case doesn't determined the change clipboard. You need just activate any host application (Finder, for example) and then VM again.
Click to expand...

Didn't help. Image comes back as a black rectangle (of the right size) to Win7. Tried pasting into different apps - the same. Black rectangle. Worked in Parallels 8.
 
I have the same issue. If I copy any image from the Mac then paste it into any documents, emails on the PC, even into Skype which previously worked, I get a black square. I've had no previous problem with this method until a week ago. I can't recall any updates to my system that may have caused this to change. Parallels 9.0.23350, Windows 7 Pro SP1, OSX 10.9
 
I have the same issue pasting images into the VM

parallels 9.0.23350 windows XP SP3
worked fine for years until upgrade to parallels 9 / Maverick.
 
I spoke to tech support last night on Skype. very helpful and knowledgeable.
this is a known problem which has been reported 6 times. I was offered a workaround - save to a file to mac and attach the file to my email.
I replied this would not suit my purpose and I needed a fix. The problem was then escalated to development with a ticket number of 32044194
i suggest anyone with this problem click on 'help,report a problem' in parallels and add yourself to this ticket. i.e. just say you have the same problem pasting an image from mac into windows. This will help raise the urgency I assume.
 
fixed now for me

the latest update (rev 951362 - 3rd dec 2013) fixed it for me, but it is still a bit flakey in that sometimes I have to copy things 3 or 4 times before they will paste into XP.
 
Clipboard images are garbled

MikePN said:
the latest update (rev 951362 - 3rd dec 2013) fixed it for me, but it is still a bit flakey in that sometimes I have to copy things 3 or 4 times before they will paste into XP.
Click to expand...

I get a similar issue.

Clipboard images are severely garbled when pasting to Office with the new Parallels on Maverics.

I have to save to disk then load again in Office to get it to work. Annoying.


Bjørn
 
MikePN said:
the latest update (rev 951362 - 3rd dec 2013) fixed it for me, but it is still a bit flakey in that sometimes I have to copy things 3 or 4 times before they will paste into XP.
Click to expand...

XP? are you serious? You expect anything to work in XP? I like to be fair but at this point you need to upgrade to a decent version of Windows (like 7).
Now seriously, I had my problem resolved with the latest Parallels 8 update. I only saw it once recently where the pasted screen capture was all black. I restarted my Windows vm and it worked again. So it is sometimes buggy.
 
BjørnW said:
I get a similar issue.

Clipboard images are severely garbled when pasting to Office with the new Parallels on Maverics.

I have to save to disk then load again in Office to get it to work. Annoying.


Bjørn
Click to expand...

when you say "Garbled" it is very unclear what is going on. Could you be a bit more specific?
 
Here's an example, pasted from clipboard to Mac Office Word and then to Windows Office Word running under Parallells.

Mac Office handles paste without problems:
1.png

Pasting to Parallells however garbles the whole image:
2.png

Never seen anything like it. Very strange.
 
Yes, just upgraded from previous version and reinstalled Parallells Tools.

However, I'm on a new Mac. Used Apples Migration Assistant to move everything from my previous laptop.

Seemed a little shaky with Parallels, and I had to manually go in and copy my Windows image once more to make it work properly.

Maybe a reinstall or repair is called for? How should I proceed?


Bjørn
 
I have the same issue. I've submitted a help ticket. My details (for those who are interested)

Parallels Desktop version 9.0.24172.951362
Host: Apple Mac OS X 10.9.1 (13B42) "Mavericks" running on 15-inch Mid 2012 MacBook Pro. (2.6 GHz Intel Core i7, 16 GB RAM)
Guest: Microsoft Windows 7 Enterprise, 64-bit.

To reproduce:
1) With Finder active, press Command+Shift+4. Click and drag area of the screen.
2) Activate Outlook email window, press Command+v.

In some cases, usually after a long sleep or a long period of inactivity, the steps above will paste a black square equal to the size of the image on the Mac clipboard.

Suspending the Guest, closing Parallels and then launching the Guest again will correct the error. Restarting the Guest is not necessary.

-Brian
 
I've been having this problem on Parallels 8 and was hoping an upgrade to version 9 would fix it. Problem happens on all VMs, Windows XP, 7 and 8.

I took a screenshot on the Mac and pasted into Windows:

Parallels Desktop.png
 
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