Parallels Tools unable to install after upgrade to Parallels Desktop 10.2.2(29105)

[BRUCEH1]

I tried the recommended troubleshooting solutions and 1) uninstalled Parallels, 2) restarted my Mac, and 3) reinstalled Parallels to no avail. The installation gets to about 20-25% before erroring out and requiring a reboot in my guest Windows 8.1 installation.

Any help would be very much appreciated.

Thanks,
Bruce

 

[PaulChristopher@Parallels]

@BRUCEH1 Hi, Please follow the article http://kb.parallels.com/8969 and check how it works. Thanks!

 

[BRUCEH1]

Thanks Paul, I think that took care of it. Much appreciated.

 

[Dhruba@Parallels]

Glad to hear that the issue has been resolved @BRUCEH1 feel free to reach out, we are here to help.