Parallels Tools fails to install for CentOS 6.10 VM

A

ArjunU

Bit poster
After creating a VM for CentOS 6.10 64-bit (Linux 4.4.169-1.elrepo.x86_64), in Parallels Desktop 14.1.0 for Mac Business Edition (45387), I get the following compilation errors when trying to install Parallels Tools into the VM:

Started installation of Parallels Guest Tools version '14.1.0.45387'

Error during report about start installation of parallels tools.
Tue Dec 25 11:14:21 UTC 2018
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
Will use compiler CC="cc".
Compiler version "cc (GCC) 4.4.7 20120313 (Red Hat 4.4.7-23)"
make: Entering directory `/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make CC=cc
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make -C /lib/modules/4.4.169-1.el6.elrepo.x86_64/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc
make[2]: Entering directory `/usr/src/kernels/4.4.169-1.el6.elrepo.x86_64'
LD /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/built-in.o
CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o
Building modules, stage 2.
MODPOST 1 modules
CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko
make[2]: Leaving directory `/usr/src/kernels/4.4.169-1.el6.elrepo.x86_64'
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make -C /lib/modules/4.4.169-1.el6.elrepo.x86_64/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules
make[2]: Entering directory `/usr/src/kernels/4.4.169-1.el6.elrepo.x86_64'
CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o
CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c: In function 'tg_req_map_user_pages':
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:111: warning: passing argument 7 of 'get_user_pages' from incompatible pointer type
include/linux/mm.h:1200: note: expected 'struct vm_area_struct **' but argument is of type 'struct page **'
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:111: error: too many arguments to function 'get_user_pages'
make[3]: *** [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o] Error 1
make[2]: Leaving directory `/usr/src/kernels/4.4.169-1.el6.elrepo.x86_64'
make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make[1]: *** [prl_tg] Error 2
make: Leaving directory `/usr/lib/parallels-tools/kmods'
make: *** [compile] Error 2
Error: could not build kernel modules
Error during report about failed installation of parallels tools.
Error: failed to install Parallels Guest Tools!
2018-12-25T11:14:23+0000: Started installation of Parallels Guest Tools version '14.1.0.45387'
Error during report about start installation of parallels tools.

Tue Dec 25 11:14:21 UTC 2018
Start installation or upgrade of Guest Tools
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c: In function 'tg_req_map_user_pages':
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:111: warning: passing argument 7 of 'get_user_pages' from incompatible pointer type
include/linux/mm.h:1200: note: expected 'struct vm_area_struct **' but argument is of type 'struct page **'
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:111: error: too many arguments to function 'get_user_pages'
make[3]: *** [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o] Error 1
make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2
make[1]: *** [prl_tg] Error 2
make: *** [compile] Error 2
Error: could not build kernel modules
Error during report about failed installation of parallels tools.
Error: failed to install Parallels Guest Tools!
2018-12-25T11:14:23+0000: execCmd: ./install --install [167]
2018-12-25T11:14:23+0000: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2018-12-25T11:14:28+0000: Exiting with code 1
(END)
 

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Hi ArjunU,
the compiler issue is real.
If you look inside the mm.h inside the Linux kernel at the version of the kernel you have loaded, you will find out that it needs 7 parameters, but get_user_pages from Parallels is using 8 parameters...
This means that the kernel changed and Parallels Toolgate doesn't support that version. It happened to me with 4.4.0.143. I reverted back to 142.

Fra
 
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