Parallels subscriptions not showing up in my parallels account

Discussion in 'Licensing and Activation' started by BahareK1, Jun 12, 2026.

  1. BahareK1

    BahareK1 Bit poster

    Messages:
    1
    Hello,
    I have couple of parallels subscriptions, but unfortunately I cannot see any of them in https://my.parallels.com. It just asks me to add key.
    I have recently received an email notification that one of the subscriptions will be expired soon. but I cannot manage anything.
    I am logging in with the same email, where I received the notification.
    Could you please help with this?

    Thanks
    Bahare
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    858
    Hello,
    Thank you for reaching out.
    Please provide the Cleverbridge reference number for further investigation.
    If you are referring to Reference 542045693, the license key is registered under the Parallels account f.end******@in*****s.de

    Thanks
     

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