parallels keeps crashing wont let me press power on

Ian4 · Sep 14, 2006

ive just had a new imac and followed the instructions to install parallels, i save all the nfo that it is asking me to and then it wants me in the instructions to "choose DEFALTS CD/DVD-ROM" from the "DEVICE" menu.

im not given that option and when i perss power on the screen grays out freezes and askes me to reboot.

can anyone please help me with this ive been trying all day and ill keep checking my system tonight.

thank you for taking the time to help me out!!!!!!!!

Andrew @ Parallels · Sep 15, 2006

1. Default CD-ROM step - is a bug in User Guide - just skip this step.
2. Current version of Parallels Desktop doesn't support Mac Pro and iMac Core 2 Duo. Please wait few days until we announce hotfix for Mac Pro issue.

Ian4 · Sep 15, 2006

where will i see this, do you have a section on this site for up dates?

halfelven · Sep 15, 2006

iMacs

Andrew @ Parallels said:
1. Default CD-ROM step - is a bug in User Guide - just skip this step.
2. Current version of Parallels Desktop doesn't support Mac Pro and iMac Core 2 Duo. Please wait few days until we announce hotfix for Mac Pro issue.

Will this new fix also address iMac C2Ds?

-halfelven

dobbs · Sep 15, 2006

Employees of the Apple store happilly sold me a copy along with my new iMac (what kind of Mac doesn't have a Core 2 Duo now?) apparently unaward that it doesn't work. I see this thread is a couple weeks old. Is there any news?

jbmelby · Sep 15, 2006

The fact that the thread is a couple of weeks old just means that the first message is that old. Check the dates of the posts and you'll see that some of them are much more recent. And I suggest, if Parallels doesn't work for you, that you might want to try the new build:

http://download.parallels.com/RC/Parallels-Desktop-1896.2-Mac.dmg

dobbs · Sep 15, 2006

Unfortunately, based on the post from this morning, the recent build won't help me. But thanks for the link. I will keep checking back.

kgregc · Sep 15, 2006

dobbs,

There are several Macs without core "2" chips... but, I have an iMac with the 2.0Ghz Core 2 Duo chips, and Parallels 1884 and the latest 1892.6 work fine with it. If you will post some more details, I'll try to help you get going, but I would suggest you first download 1892.6 from the Parallels web site. We can go from there.

Greg

Ian4 · Sep 15, 2006

Hi everyone i can answer this question after all this time sorting it out greg was wright it was the software as it now works perfect!!!!!!!!!!!!!!

Thanks Greg its all down to you!