Parallels Explorer is unable to open virtual machine. Make sure...
"Parallels Explorer is unable to open virtual machine. Make sure your virtual machine configuration is correct and virtual disk file is not used by Parallels Explorer or another program."
This may happen in the following cases:
1. One of the virtual disks connected to the virtual machine is used by another application
Make sure that the virtual machine is not used by another instance of Parallels Explorer, Parallels Desktop or other application.
2. A. One of the virtual disks connected to the virtual machine is corrupted or was created in earlier versions of Parallels Desktop
or
B. The virtual machine configuration file is damaged.
Make sure that the virtual machine can be opened in Parallels Desktop. Oherwise, create a new virtual machine in Custom Installation mode and connect the virtual disk or disk to it.
Parallels Desktop 3.0 needs to convert virtual disks created in earlier versions, otherwise you won't be able to use these virtual disks in Parallels Explorer and Parallels Desktop 3.0. Once the virtual disk is converted, close Parallels Desktop and browse the virtual machine in Parallels Explorer.
3. The virtual machine has no connected virtual disks
Make sure that the virtual machine configuration includes at least one virtual disk. To do this, click Configuration in the Parallels Desktop main window.
In additional, could you provide us with Explorer log file on
[email protected] with subject 'Explorer Problems' to investigate this problem more detail?
Log file of Parallels Explorer locates on:
<home>/Library/Logs/Parallels/Explorer.log
Thank you,
Best Regards,
Helen.