parallels desktop quit unexpectedly Parallel 10 on Yomesite

[cuthead]

Process: prl_client_app [13784]
Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
Identifier: com.parallels.desktop.console
Version: 10.1.1 (28614)
Build Info: Parallels-28614.1072077~10.1.28614.1072077
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: prl_client_app [13784]
User ID: 501

Date/Time: 2014-10-31 22:03:16.783 +0800
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 3577A9D9-540E-1161-6125-6D4157B81BF0


Time Awake Since Boot: 25000 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 000000010a285000-000000010d9fd000 [ 55.5M] r-x/rwx SM=COW /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app

 

[cuthead]

When I click reopen,and parallels desktop 10 works,but if I close and open it,it crashed again,how to fix?

 

[Abdul@Parallels]

Hi cuthead,

Please uninstall Parallels Desktop application : http://kb.parallels.com/122653
Run Repair Disk permission on the Mac side : http://www.cnet.com/how-to/repair-disk-permissions-to-speed-up-your-mac/
Download Parallels Desktop 10 for Mac latest build from : www.parallels.com/pd10 and install it.

This should help you in resolving the issue. If it doesn't, please create a PR ID http://kb.parallels.com/9058 and provide us the PR ID.

 

[cuthead]

Hi cuthead,

Please uninstall Parallels Desktop application : http://kb.parallels.com/122653
Run Repair Disk permission on the Mac side : http://www.cnet.com/how-to/repair-disk-permissions-to-speed-up-your-mac/
Download Parallels Desktop 10 for Mac latest build from : www.parallels.com/pd10 and install it.

This should help you in resolving the issue. If it doesn't, please create a PR ID http://kb.parallels.com/9058 and provide us the PR ID.

I followed your instruction but no luck,still the same problem,and I can't get in PD10,so I can't provide PR ID.But when PD10 Crashed I get Report ID
A problem report with the ID number 52630003 has been sent to Parallels to help us improve the product. Thank you for your feedback.
If you'd like to contact our support team to request help with your problem, please copy the problem report ID number, 52630003, and submit a support ticket to Parallels Support.

 

[cuthead]

I figure out by this chinese post http://www.macx.cn/thread-2145706-1-1.html When I use chinese IME and launch Parallels Desktop 9 or 10,it quite unexpectedly,when I switch IME to english,launch it without problem.I think this is a bug.

 

[cuthead]

I figure out by this chinese post http://www.macx.cn/thread-2145706-1-1.html When I use chinese IME and launch Parallels Desktop 9 or 10,it quite unexpectedly,when I switch IME to english,launch it without problem.I think this is a bug.

Pinyin is OK,Wubi Xing cause crash.