Parallels Desktop 17.1 (51516) seems to have broken USB on Windows 11 ARM

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ChrisP28

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I've been using v17.0 without a problem but today Parallels updated to 17.1 (51516) and my USB connections in my Windows 11 VM have stopped working properly.
Specifically, when I connect my Android devices to my Mac (USB-C cable) and connect them to the VM (through the Devices menu) I see the USB device icon in the Windows taskbar appear then instantly disappear. It does this repeatedly until I unplug the device.
Windows doesn't recognise the device, nor do my development tools as it doesn't stay connected long enough.
I've tried different cables and Android devices but all do the same thing (continuously connect and disconnect).
I've restarted the VM several times, and restarted my MacBook - no difference.
I've re-installed the Parallels Tools in the VM - no difference.
I have a Macbook M1 ARM with a Windows 11 ARM (insider build) VM.

This has stopped me being able to do any development with Android so a huge issue for me.
Has anyone else experienced thing problem and/or know of a workaround?
I'd revert back to 17.0 but understand that the vTPM change has encrypted the VM image so I don't know if this is even possible anymore?
 
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I've just updated to 51537 as it was supposed to contain a fix for this but I can confirm that it doesn't fix the problem.
I'm having to roll back to 17.0 again - I really hope they fix this properly soon, it's really frustrating!
 
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I have Parallels 17.1.1 and I can't connect Android devices to my Windows 11 or my Ubuntu VMs. One rooted Android tablet will connect - sometimes - but not consistently or completely. By that I mean that adb might "see" the device on the VM but the VM can't access the device's file system. Hoping for a fix soon.
 
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Same here. Windows 11 doesn't allow me to connect with my scanner. It shows as available to windows but after running install software my device is being reported as OFF.
 
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I am running PD 17.1 with Windows 11 ARM on new 16 MBP. I have a USB microphone (Philips Speech Mike Premium 3700) that I use with Dragon Naturally Speaking. When I plug in the microphone, I need to use a USB A- USB-C adapter. The microphone shows up under Devices>>USB and Bluetooth. However, when I try to click on the microphone to tell it to join Windows rather than the Mac, it will never show a checkbox. I can tell that it is connected because I can dictate one or two sentences. Then, it stops working and I need to restart Windows. It does not appear to be a W11 problem per se, because the microphone does show up. It seems to be an issue with how PD11 is responding to USB devices. Why is there no checkmark to indicate that the device is connected to the VM??
 
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No help but just for informational purposes I am running Parallels 17.1.1 (51537) and Windows 11 PRO and not seeing the USB issues. I have two drives that are always plugged into my M1 iMac - one for Time Machine (that Windows comes up with a Permissions notification - and the other has my Ebook Collection, my Photos Library file and my iTunes Media Folder (not the Music app library file - and Windows 11 has no issues seeing or accessing that drive. I also plugged in a USB drive that has various documents backed up and Windows can all see and access it.
 
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I'm still working with the technical support team to get a resolution but was given a direct download link to v17.0.1 for those who need to roll back like I did:
https://download.parallels.com/desktop/v17/17.0.1-51482/ParallelsDesktop-17.0.1-51482.dmg
Note that you still need a valid v17 license to use this version. When you run the installer it immediately prompts you to install 17.1.1 but close that window and it will then give you the option to install 17.0.1 (called "current") rather than install the latest version.

It's interesting to hear others have no problems. It seems that USB storage devices are more reliably connecting than other devices. My problem devices are Android phones which I use for development, so maybe there's something about that.

I'll keep everyone here posted on what happens in case we find a way to resolve this without another update.
 
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Jon Donshik said:
I am running PD 17.1 with Windows 11 ARM on new 16 MBP. I have a USB microphone (Philips Speech Mike Premium 3700) that I use with Dragon Naturally Speaking. When I plug in the microphone, I need to use a USB A- USB-C adapter. The microphone shows up under Devices>>USB and Bluetooth. However, when I try to click on the microphone to tell it to join Windows rather than the Mac, it will never show a checkbox. I can tell that it is connected because I can dictate one or two sentences. Then, it stops working and I need to restart Windows. It does not appear to be a W11 problem per se, because the microphone does show up. It seems to be an issue with how PD11 is responding to USB devices. Why is there no checkmark to indicate that the device is connected to the VM??
Click to expand...

Philips SpeechMike doesn't work on Parallels 17.1.0 and up. Install the 17.0.1 build and it'll work.
 
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I am also still having issues connecting usb devices to my windows 11 build on a M1 Max MacBook Pro...The device shows up in parallels but windows does not seem to see it. It's a serial connection from a technical support software.
 
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zhangzj said:
Is there still no new progress and news on this issue? Two months later, there is no update or news. It's really sad:(
Click to expand...
It seems that they just don't care - looking at how long this problem exists and that it really can't be that hard to solve because it worked in V17.0.1. So they just needed to revert changes in USB code done from V17.0.1 to V17.1. I've not yet ANYONE that claimed USB was working better fro him in V17.1..
 
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