Parallels desktop 10: "You have reached the maximum number of activations available"

Ajith@Parallels said:
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...
Hi Ajith,
It works perfectly. Thank you for the prompt reply.
Best regards,
Dan
 
greetings,

i purchased PD11 for mac, subsequently had to wipe all software from my (same) computer this wknd, now trying to reinstall but says my product key can no longer be used. can you reset/help me?

michael
 
m1chaelp said:
greetings,

i purchased PD11 for mac, subsequently had to wipe all software from my (same) computer this wknd, now trying to reinstall but says my product key can no longer be used. can you reset/help me?

michael
Click to expand...
Hi @m1chaelp, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!
 
Hello,

I have a key that was used on an old computer, and wasn't deactivated when the computer was gotten rid of. Now the key can't be reused. Could you please reset or help me with this?
 
ErikD2 said:
Hello,

I have a key that was used on an old computer, and wasn't deactivated when the computer was gotten rid of. Now the key can't be reused. Could you please reset or help me with this?
Click to expand...
We are unable to find any activation key under your email. Share your activation key in the private message.
 
WalterD1 said:
Hello, could you please help me with this question ?
I really need to get this working ASAP.


Thanks in advance,

Walter
Click to expand...
Hello WalterD1, we have reset the license key. Please activate it once again and if the issue still persists, please open Terminal (Finder > Applications > Utilities > Terminal) and execute the command: sudo rm -rf /Library/Preferences/Parallels/licenses.xml
 
Hello,
I have the same issue; my old computer died so I swapped its hdd to another MBP and it won't let me to activate/transfer the license. Could you help me?
Thanks.
 
Hi @COI , we have made a few changes from our end, Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Arun@Parallels said:
Hi @COI , we have made a few changes from our end, Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...

Works perfectly. Thanks :)
 
My Mac was stolen -- I have reported it to the police and placed a lock on the Computer - so far it has not connected to the internet.
I bought a new Mac and cannot load Parallels except to work off line -

When I first tried to activate the license I received the "you have received the maximum number of activitations available " after several attempts at the solutions offered here now I receive this message
Failed to activate the license: Unable to confirm the product license. The confirmation could not be registered. Please try again later or contact the Parallels support team for assistance.

I have tried several times and seems it works off and on
 
Hi @PennyB , we have made necessary changes. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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