Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. Trinity

    Trinity Bit poster

    Messages:
    2
    Got same message here. Trying move Parallels 10 to my new MacBook.
     
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi Trinity, please check your private message.
     
  3. BlueSkyISdotCOM

    BlueSkyISdotCOM Member

    Messages:
    68
    Hello, I have the same problem with Parallels 10. I moved from a mac mini server to an iMac. Please advise.
     
  4. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hi,
    Please check your private message and reply us!
     
  5. SyscomS

    SyscomS Bit poster

    Messages:
    2
    Hello, I have the same problem with Parallels desktop 10 activation. On the new MackBook Pro. I cant activate licence with error:
    "You have reached the maximum number of activations available for your activation key. Please purchase a new product license."
     
  6. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hey SyscomS,
    Please check your private message and reply us!
     
  7. BradleyT1

    BradleyT1 Bit poster

    Messages:
    1
    To be completely honest, this process is ridiculous. I tried following the guides to move a license and it simply does not work. Worst of all it's just wasting my time. It would be very helpful to have a way to deactivate computers that are using a license without having to make a post here and wait for someone to PM me. Before I even get a reply here I will have already transferred my virtual machine to VMWare Fusion. I do not see myself buying another Parallels product in the future if this is what I have to look forward to.
     
  8. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi Bradley, please check your private message.
     
  9. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Best Answer
    Guys, you can also use this KB in order to resolve the issue.
     
  10. DanielM4

    DanielM4 Bit poster

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    2
    Max reached for Parallels 10.
    Please PM me procedure.
    Thanks.
     
  11. Trinity

    Trinity Bit poster

    Messages:
    2
    That work on Parallels 11, but I can't find it on Parallels 10.
     
  12. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, please provide us with your license keys in private messages.
     
  13. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, please provide us with your license keys for Parallels Desktop 10 in private messages.
     
  14. OMARG

    OMARG Bit poster

    Messages:
    2
    Hi, I'm trying to deactivate my old computer that no longer works. Can anyone please advise?
     
  15. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, please provide us with your license keys in private messages.
     
  16. HectorH1

    HectorH1 Bit poster

    Messages:
    2
    Hi, I got exactly the same problem when upgrading to an SSD on my MB Pro. I have not used the software for a while but now need to fix this.
    Please help.
     
  17. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello Hector,
    Please check your private message and reply us !
     
  18. razor118

    razor118 Bit poster

    Messages:
    1
    Hi,
    I changed my computer and I can't activate my parallels desktop v10.
    Can you help me?
     
  19. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, please provide us with your license keys in private messages.
     
  20. ElaineG

    ElaineG Bit poster

    Messages:
    1
    Hi there,
    I am having the same issue. I did not have the "sign out" option in my Control Center as suggested by the KB, so I removed my files from my mac (dragged them into the Trash and emptied it). After doing this, I'm still unable to activate Parallels 11 on my new macbook pro. Thank you for your help.
     

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