Parallels desktop 10: "You have reached the maximum number of activations available"

G

George Fidias

Bit poster
Hi,
I uninstalled Parallels 10 from my old macbook pro and after installing it on my new one, I got this message: "You have reached the maximum number of activations available for your activation key. Please purchase a new product license."
Of course I am not going to purchase it again.
What can be done?
Thanks!
 
Sort by date Sort by votes
I am having the same issue. I have moved to a new Mac. I have already signed out the old one. Tried "prlsrvctl activate-license-online" but did not work, still says reached activation limit. Could you help. Thanks!
 
Upvote 0 Downvote
BrittonW said:
I am having the same issue. Tried "prlsrvctl activate-license-online" but did not work, still says reached activation limit. Any ideas?
Click to expand...

1. Please quit Parallels Desktop for Mac.
2.Open Terminal and execute this command sudo rm -rf /Library/Preferences/Parallels/licenses.xml
3. Restart your Mac.
4. Start Parallels Desktop for Mac and go to Parallels Desktop> Activate Product in the Mac menu. Thanks!
 
Upvote 0 Downvote
Meenakshi@Parallels said:
1. Please quit Parallels Desktop for Mac.
2.Open Terminal and execute this command sudo rm -rf /Library/Preferences/Parallels/licenses.xml
3. Restart your Mac.
4. Start Parallels Desktop for Mac and go to Parallels Desktop> Activate Product in the Mac menu. Thanks!
Click to expand...
Hi Meena,
The changes you've made yesterday solved my problem. Thank you for your help.
 
Upvote 0 Downvote
I am having this same issue.
I have had my logic board replaced on my Macbook Pro, and now am unable to activate Parallels.

"You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

I am only attempting to activate on a single computer, not across multiple devices at all.
Kindly remedy this issue ASAP. I require this software to function for work.
Thanks
 
Upvote 0 Downvote
Hello @GuillaumeB2 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.
Thanks
 
Upvote 0 Downvote
You must log in or register to reply here.
Back
Top