Parallels 9- Can't get trial version

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Can I also get a trial key? I'm having the red exclamation mark preventing me from getting a key on the request trial key screen.

Thanks!
 
14 day trial code

i can't fine the code!, i have checked my email and in the spam but i can't seem to get one! someone help me!
 
Trying shorter email address worked for me

I was having the same problem with not being able to get a trial code because of my email address and the red exclamation point. Not wanting to wait for a trial code to be sent to me, I decided to register under a different, shorter email address. It worked. Incidentally, the email address I originally tried, a gmail address, is 20 characters long before the @ symbol. The new one is a yahoo address and only 12 characters long before the @ symbol. I'm curious about the length of the other email addresses that are failing, and whether that may have something to do with it, or if it's the combination of a long email address with a gmail account? Might be helpful to the developers if when you ask for a trial key, maybe tell them what type of email address you are trying to use (gmail, yahoo, hotmail, etc.), and how long it is (before the @ symbol). Might also help others who come here to see if there are some email parameters to avoid when registering a new account.
 
I am having the issue where I go to get a Trial Key, and the red exclamation mark pops up next to my email. The email is correct and auto filled in. Help
 
I am also having this problem. The email field is autofilling and when I press "Get Trial" a red exclamation point comes up. Any help would be grate.
 
I'm having activation issues. I have a upgrade key for Parallels 9, and a full key for Parallels 7. On the activation key my upgrade key is accepted fine, but in the second field for the previous key, nothing happens when I enter the key. If I change a letter it shows that it's a wrong key, but if it's the right one nothing happens, the activate button stays inactive, and I don't have a get trail button.

How do I activate my product?
 

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I'm having activation issues. I have a upgrade key for Parallels 9, and a full key for Parallels 7. On the activation key my upgrade key is accepted fine, but in the second field for the previous key, nothing happens when I enter the key. If I change a letter it shows that it's a wrong key, but if it's the right one nothing happens, the activate button stays inactive, and I don't have a get trail button.

How do I activate my product?

Hello,

Please create support request here:
http://www.parallels.com/products/desktop/support/request/

Our support team will check what is wrong with your licenses and will suggest a solution
 
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